Data Manager

Are you a skilled Data Management professional looking to make a significant impact in a dynamic and innovative environment? We are seeking an experienced individual to join our team as a Data Manager in Cape Town. This is a hybrid role that will play a pivotal role in shaping and optimizing our customer database function. If you are passionate about data strategies, security, and quality practices, we want to hear from you!

Le Boat, part of Travelopia, is the worlds leading provider of inland waterway boating holidays. Currently operating 37 bases in 9 countries, with a fleet of 950 charter boats, we attract more than 120, 000 customers from all over the world each season. A global business working in 45 sources markets around the world with 6 sales offices (UK, Canada, Germany, France, South Africa & Australia). We have been established for over 50 years and are passionate about providing outstanding quality and service.

At a glance:

As a Data Manager, you will collaborate with multi-functional teams to develop and implement robust data strategies. Your responsibilities will include database system management, data collection and usage, and providing crucial support to Sales and Marketing teams. This is a key position within our business, contributing to the improvement of our customer data function and the rapid development of our database and data strategies.

What you will be doing:

Database System Management:

• Own the planning and development of long-term data strategies.
• Coordinate and restructure the HubSpot database for improved access and efficiency.
• Collaborate with Head of CRM, Sales, Marketing, and Tech teams.
• Ensure quality, security, and timely data flows to and from HubSpot.

Data Collection and Usage:

• Support lead generation and database growth targets.
• Ensure GDPR compliance and implement data management policies.
• Monitor and manage database performance, responding to queries.

Database Support for Sales and Marketing Teams:

• Be the HubSpot champion, addressing queries and issues.
• Support teams in building automated workflows and customer journeys.
• Analyze data, provide recommendations, and optimize reporting dashboards.

People:

• Reports into the Head of CRM.
• Collaborate with internal teams and build relationships.
• Key relationship owner with HubSpot teams.
• Engage with peers/data managers across Group brands.

What are we looking for:

• Proficiency in big data tools and database systems (e.g., SQL).
• Analytical skills and experience in organizing large amounts of data.
• Familiarity with data visualization and analytics tools (e.g., Tableau).
• Proven programming skills and knowledge of statistical methods.
• Previous experience/knowledge of HubSpot ideal.

Why Join Us:

• Competitive salary
• Annual salary reviews linked to performance
• Medical insurance
• Hybrid working model
• Wider scope for learning, working with teams across the world

Apply now for immediate consideration, we can't wait for you to join the team!

We believe people are happier and perform best when they are able to be their true self, and that diverse teams deliver better results.

Together we will cultivate a diverse, equitable and inclusive environment, where everyone can flourish. We are committed to driving change through increasing awareness of, and counteracting, unconscious bias; building an inclusive culture, and embracing diversity in all its dimensions.

Travelopia is committed to ensuring a work environment that is open, accessible, and inclusive, removing barriers for all individuals. If you require accommodations/additional support to participate in the recruitment and selection process, kindly inform us. Our hiring team will work with you to provide suitable accommodations/additional in a timely and confidential manner. Information received will be handled with the utmost discretion.