ITS AN OPPORTUNITY TO HELP THE WORLD GET ON TOGETHER
Why do people call us the worlds most international company? Is it because we operate in more countries than any other logistics provider? Is it because we invented cross border shipping over 45 years ago? Or is it, perhaps, because what we do connects people across the world. And the more we can connect people, the better life on earth becomes.
We love our role in the world. And were looking for the right people to help us maintain and grow it. People like you.
Role Context
The Director Data Protection & Compliance Programs is responsible to ensure Express SSA Countries adhere to local data protection laws, the Express & DPDHL Data Protection/Privacy standards and to the IT Infrastructure and Service Management standards, i.e. Information Security. Compliance will be achieved via regular reporting and by driving regional programs.
Key Responsibilities
- Build close working relationships with country IT organization to ensure that each countrys IT needs and issues are understood.
- Provide regular and timely reports to senior business stakeholders concerning data protection, as well as compliance to IT infrastructure and service management standards across the Region.
- Ensures adherence to local laws, and liaises directly with external counsel to determine how best to ensure that.
- Where required, register each legal entity in SSA with the appropriate data protection regulator, and ensure the proper appointment and registration of all local data protection officers.
- Ensures regional and country-by-country adherence to the Express & DPDHL Data Protection / Privacy requirements.
- Build and execute a data protection roadmap in a practical manner that enables DHL Express to achieve compliance with data protection regulations
- Prepare for and Respond to Audits
- Implement Data Protection Processes & Tools
- Manage escalations within the Region and taking the lead to bring these up to the Global Express organization and Corporate Data Protection.
- Ensure information Security management standards and best practices are implemented and adhered to across the SSA Countries, via regular KPI reporting and follow-ups.
- Responsible for notifying regulators, customers, vendors, and third parties in accordance with applicable law whenever there is a data breach, and responsible for determining when such notification is required (as well as the liaising with local legal counsel/local third party data protection experts if required).
- Coordinate with external legal Councils and internal DHL Express stakeholders to ensure compliance with local Data Protection Regulatory requirements
- Monitor overall progress and initiate corrective action
- Coordinate with external legal Councils and internal DHL Express stakeholders to ensure compliance with local Data Protection Regulatory requirements
- Monitor overall progress and initiate corrective action
- Strong written and verbal communication & presentation skills
- Culturally adaptable
- Business orientation with good business acumen
- Proficient in Microsoft Office (MS Excel, PowerPoint)
- Organized, self-initiated, and result-oriented
- Excellent project management skills
- High integrity, consistently high performance, proven people leadership skills
- Collaborative
- Respect and Result Driven
- Strong interpersonal skills
- Project Management skills
- Strong legal knowledge of the SSA Regions Data Protection/Information Security Standards and an ability to communicate directly with external legal counsel and manage external spend
Education & experience
- 5+ years DHL Express
- 5+ years Program Management
- 5+ years cross-functional stakeholder management with proven track record
- 5+ years legal management/data protection experience
- Advanced University Degree in Law, Data Privacy, Computer Science, Information Systems, Business Administration and a related legal background
