The Group is focused on providing specialist-orientated, multidisciplinary services across the continuum of care in such a way that the Group will be regarded as the most respected and trusted provider of healthcare services by patients, medical practitioners, funders and regulators of healthcare in each of its markets.
MAIN PURPOSE OF JOB
To perform and coordinate all tasks related to the admission, discharge, billing, and case management of patients, which includes obtaining authorisation, daily billing, finalisation and rendering correct accounts. i.e. all financial risk processes for all cases done at the Day Clinic
KEY RESPONSIBILITY AREAS
System & Process Coordination
Financial Control & Receipting Process
Communication Process
General Administration
Patient Satisfaction
Required Education
ESSENTIAL EDUCATION: Grade 12 or equivalent
DESIRED EDUCATION: None
Required Experience
ESSENTIAL MINIMUM EXPERIENCE: 1-2 years reception administration experience
DESIRED EXPERIENCE: Experience in Accounts control (billing) and Confirmations at a Mediclinic acute hospital will be a further advantage
Required Job Skills And Knowledge
- Debtpack Enquiry application (Check outstanding amounts if a patient is flagged as Blacklisted.)
- Admission; Bed functions; Preparation for next day and discharge processes
- Anatomy (including terminology)
- Hospitals switchboard systems
- Patient Administration policies and procedures (e.g. Patient Confidentiality; Cash Handling; Blacklisted patients; Bed Overrides; etc.)
- Patient admin programmes on the AS400 system
- Computer literate (Microsoft Office)
- ICD and CPT codes
- Medical Aid Schemes and the Private healthcare environment
- Emergency / Major Incident Protocol (e.g.. Fire; floods; robbery)
- Identifying possible financial risks (e.g. blacklisted patients; handling of patient valuables; etc.)
