Dealer Relationship Manager

Requisition Details & Talent Acquisition Contact

REQ 133156 - Twanette Coetser

Closing Date - 15 May 2024

Cluster & Location

Total Business Banking and Retail - Channel Sales - MFC - Provincial Sales

Pretoria, Gauteng

Career Stream

Relationship Management

Leadership Pipeline

Manage Self: Professional

Dealer Relationship Manager

Job Purpose

To deliver banking solutions to clients by understanding their business and needs through relationship management to achieve Nedbanks strategy to be the most admired bank.

Job Responsibilities

Deliver banking solutions that meet client needs through understanding of client's business and needs through relationship management.
Demonstrate an understanding of risk parameters by managing client relationships according to credit principles
Improve results by tracking and analysing financial reports against agreed measures.
Understand clients business and needs through proactive client relationship management according to portfolio mandate.
Build relationships with internal stakeholders through communication and networking as determined by client needs.
Collaborate with third parties by engaging with them as guided by requirements of solutions delivered to clients.
Complete tasks through planning and reviewing against set targets.
Manage resources (time, processes and support teams) to optimize value against client expectations.
Comply with risk standards, policies and procedures through training and development as required by group complianceframework
Research and analyse information by using problem solving techniques to propose solutions for work challenges.
Support the achievement of the business strategy, objectives and values by reviewing Nedbank and Business Unit Plan and ensuring delivered systems, process, services and solutions are aligned.
Identify training courses and career progression for self through input and feedback from management.
Ensure all personal development plan activities are completed within specified timeframe.
Share knowledge and industry trends with team and stakeholders during formal and informal interaction.
Obtain buy-in for developing new and/or enhanced processes (e.g. operational processes) that will improve the functioning of stakeholders' businesses by highlighting benefits in support of the implementation of recommendations.
Contribute to a culture conducive to the achievement of transformation goals by participating in Nedbank Culture building initiatives (e.g. staff surveys etc).
Participate and support corporate responsibility initiatives for the achievement of business strategy (e.g.. Green Strategy).
Seek opportunities to improve business processes and systems by identifying and recommending effective ways to operate and adding value to Nedbank.

Minimum Experience Level

4-5 years' Retail Motor Dealer Relationship Management experience in the financial sector a must
Experience in a Sales and Deal Origination related to a Corporate Client Portfolio within a Banking / Financial Services environment would be advantageous
2 - 3 years' People Management experience (Team Leader / Supervisor within Operations, Client Services and / or Collections & Recoveries)
2 3 years VAF (Vehicle and Asset Finance) Credit Manager or F&I (Finical and Insurance Manger) Manager experience would be an advatage

Requirements

Matric / Grade 12 / National Senior Certificate
Successfully completed NQF Level 6 or Higher in a Financial, Business or a Sales and Marketing-related field essential
Must have minimum FAIS 120 Credits
Key Individual Certification or Regulatory Examination 5 would be an advantage
Qualification in Secured Lending would be an advantage
Valid drivers licence with own reliable transport essential

Technical / Professional Knowledge