LOCATION: Main Lab - Musgrave
JDJ Diagnostics requires a Debtors Clerk to maintain full responsibility for all debtor collections. Ensure that the company's cash flow is maximized through collections and minimization of risk.
Key Responsibilities
- To screen unpaid claims and recover effectivity from correct source.
- Sending emails to medical aid.
- Monitor accounts and incoming payments.
- Verify discrepancies.
- Phoning medical aid/ clients and doctors rooms to gather valid information.
- Check websites for information or ensuring that the claim is paid.
- Ensuring that missing remittance is received and marked off.
- Answer incoming calls and ensure clients satisfaction is given to our clients.
- Respond to and resolve client billing issues and queries.
- Attention to details on test not paid. Motivate if required.
- Ensuring lab forms are emailed to medical aid, should there be an issue for non-payment.
- Privates in hospital claims-collecting directly from clients that do not have medical aid.
- Ensure rates are adjusted-redirecting discounts to senior to be adjusted.
- Enter valid notes against each claim.
- Validate check, fix and submit claims via Edi.
- Ability to calculate/ post and manage account figures.
- Ad hoc requirements
- Grade 12
- Minimum 2 years experience in a similar role
- Exceptional organizational skills and attention to detail
- Willingness to work in a team
- Communication skills (Verbal, writer presentation. Computer Literacy
- Time Management and Evaluation skills.
- Teamwork skills and the ability to work in a demanding situation
- Accuracy Detail-Orientation Flexibility
- Problem-solving
- Self-management
