Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this.
Job Description
Provide an efficient and effective administration service to the Contact Centre team and internal customers, thus contributing to departmental effectiveness and client satisfaction.
You Would :-
- Provide an order processing service.
- To provide an administration service iro:
- Delivery, Travel, E-mail, Budget and Asset management
- Telephone usage, Timekeeping, order Stationary
- Manage Website, Filing
- Provide a maintenance administration service iro: Offices, Telephone, IT Network, Access and Assets
- Provide a scheduling administration service iro: Diary/calendar management, meetings, Catering
- Provide a document preparation service, , Act as the HR liaison and Provide printing assistance
- Grade 12 essential
- Diploma or Bachelors degree in commerce would be advantageous.
- 2 - 3 years experience in Credit Control role within the insurance industry
- 2 3 years TIA system experience
- Good analytical and problem-solving skills
- Good interpersonal and client relationship skills
- Good communication skills (both verbal and written)
- Proven ability to work independently and proactively
- Proven ability to suggest working solutions to a problem
- Extensive knowledge and experience using the Microsoft Office suite, specifically MS Projects, Excel and PowerPoint. Sound knowledge of accounting practices advantageous.
- TA Interview: This will be a discussion with a member of the TA Team to give you an understanding of our business, our culture & values and more context on the role. It will also allow up the opportunity to get to know you a little better, and ensure OMI can meet your needs
- Panel Interview: This will be with 2 members of the senior leadership of the data team and 1 member of the HC leadership team
- Technical & Psychometric Assessments: These will depend on the role and will sometimes happen concurrently with MIE & Internal Verification
- Final Feedback
https://www.oldmutual.co.za/about/old-mutual-insure/
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Skills
Education
Closing Date
28 June 2024
The appointment will be made from the designated group in line with the Employment Equity Plan of Old Mutual South Africa and the specific business unit in question.
Old Mutual Limited is pro-vaccination and encourages its workforce to be fully vaccinated against Covid-19.
All prospective employees are required to disclose their vaccination status as part of the recruitment process.
Please refer to the Old Mutuals Covid-19 vaccination policy for further detail. Kindly note that Old Mutual reserves the right to reinstate the requirement to vaccinate at any point if it is of the view that it is imperative to do so.
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