Defect Manager

Expleo, a leading provider of advisory, technology and operations outsourcing are looking to recruit a Defect Manager.

We are looking for a talented and resilient Defect Manager ideally with experience in the Retail industry who is looking for their next challenge.

This is a high profile role where you will be responsible for the management, maintenance and control of all defects raised.

Responsibilities

You will direct and manage the full project-life cycle and set standards for assignments and applications. You will be responsible for the delivery of the defined work packages to the client, provide effective management to teams and give guidance to key business users.

Responsibilities include:

Representing QA in senior stakeholder meetings (Director and above) for the purposes of defect triage, concessioning of defects into the live environment and defect reporting throughout the SDLC.

You will provide regular detailed trend analysis of defects raised during the life cycle of the development, to enable focus to be directed at problematic areas with the view to reducing defects within these areas, chairing and managing all defect triage and defect management calls.

In order to be considered for this role, you must be able to demonstrate experience in the following areas:

• Demonstrable experience of running a Defect Management Function
• ALM / QC management experience
• Proven experience of devising, implementing and assuring Defect Management strategies at Project level.
• Experience of collaborative working with experts in functional, non-functional and test automation disciplines.
• Broad stakeholder management experience including external clients and Director level interactions across a range of Business and IT functions.
• Managing, operating and delivering Quality Assurance across the full SDLC.
• Must have Test Manager experience at Programme level.

Qualifications

• Bachelors Degree in Computer Science, Information Systems, or other related field, or equivalent work experience
• ISTQB Advanced advantageous
• Additional course or certification in Quality Assurance
• Project Management qualification

Skills

Defect Manager experience at Programme level.