Our client, a Dental Surgery based in Cape Town, is seeking to recruit a well-presented dental receptionist.
Responsibilities:
- Greet and assist patients in a courteous and kind manner, whether in person or telephonically.
- Switchboard
- Schedule appointments and maintain records and accounts.
- Send out appointment reminders via phone, text messages or emails.
- Attend to patient enquiries.
- Run an efficient diary and appointment schedule.
- Keep patients informed if the Dr is running late and manage service delays professionally.
- Show empathy towards patients and anticipate patients' anxieties.
- Efficient filing and retrieving of patient records.
- Maintain patient accounts by obtaining, recording and updating personal and financial information.
- Maintain accountability for payments, collections and receipting of monies.
- Attend to patient emergencies.
- Protect patients' rights by maintaining confidentiality of medical, personal, and financial information.
- Ensure a neat and tidy reception area.
- General administration.
- Matric
- Additional education or certification in medical/dental office administration will be an advantage.
- 1- 2 years' experience in a similar medical receptionist position will be an advantage
- Computer literate & proficient in MS Office Suite
- Passionate
- Ability to multitask
- Flexibility
- Excellent telephonic communication skills
- Customer service orientated
- Good time management
- Excellent organisational skills
- Attention to detail
- Professionalism
- Quality focussed
Monday to Friday, 08h00 - 17h00
Appointment:
ASAP
Only candidates who meet all the minimum requirements stipulated in the advert, will be considered. If you do not hear from us within two weeks of your application, please consider your application as unsuccessful.
