Desktop Claims Assessor Specialist
About Discovery
Discoverys core purpose is to make people healthier and to enhance and protect their lives. We seek out and invest in exceptional individuals who understand and support our core purpose, and whose own values align with those of Discovery. Our fast-paced and dynamic environment enables smart, self-driven people to be their best. As global thought leaders, Discovery is passionate about innovating in order to not only achieve financial success, but to ignite positive and meaningful change within our society.
About Discovery Insure
Discovery Insure is committed to creating a nation of great drivers and building better businesses through our innovative Shared-value Insurance model. Discovery Insure is South Africas fastest growing short-term insurance company with comprehensive products that provide protection against current and emerging risks facing clients in the motor, home and business insurance sectors. Vitality Drive, an internationally recognised and award-winning programme, is a key differentiator in the market that incentivises and rewards clients for driving well. The Vitality Drive programme has been scaled to local and international markets which now include Europe and the Middle East.
The company employs over 1 000 people who are committed to putting our customers and financial advisers first by providing unique and innovative solutions and cover.
Key Purpose
To investigate and validate non-motor and/or motor claims to determine validity based on the Discovery Insure contract.
Areas of responsibility may include but not limited to
- Motor and Non-Motor validation within predetermined mandates.
- Accurate compiling of reports with findings and recommendations for line management to make an informed decision
- Quantify Motor and Non- Motor losses accurately and facilitate the process between the broker and/or client.
- Attending weekly claims forum meetings.
- Liaise with Service Providers and provide back office support to claims consultants.
- Analytical
- Negotiation
- Conflict handling
- Communication (written and verbal)
- MS office
- Investigation and interviewing
- Matric (Essential)
- Minimum of 3 years motor and/or non-motor short term insurance experience (Essential)
- Minimum of 1 year claims motor and/or non-motor short term insurance investigation experience outside of Discovery Insure (Essential)
- Degree (advantageous)
- Successfully completed or currently busy with an in-house Assessor Development programme (Essential)
The Companys approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.
