Junior Desktop Engineer

A position is available in Port Elizabeth for a Junior Desktop Engineer. Academic Requirements:

• 2-year diploma / 3-year diploma in support services or A+ and N+

Work Experience

• Experience in desktop support both Hardware and Software (Onsite or remote
• Minimum 1year
• Call centre exposure is very beneficial

Role Responsibilities

• Ticket management of client queries and issues (Logged telephonically or via email)
• Setup of client software, emails and troubleshoot issues thereof
• Managing/troubleshooting of Office365 portal and exchange
• Hardware, Patch management and Anti-Virus maintenance using RMM tools