Desktop Support Administrator Graduate

Client Details

Our client, a leading provider of innovative solutions, is committed to helping some of the world's most well-known brands tackle their most pressing business challenges. With a reputation as a trusted partner to global organisations, the company delivers future-focused solutions that enhance customer experiences and enable businesses to stay ahead of the digital curve. Driven by a passion for innovation and customer success, this company has become known for its reliable and impactful solutions. As a member of this dynamic team, the successful candidate will have the option to work remotely, in a hybrid capacity, or in a traditional office environment. Working alongside a high-performing and diverse team of professionals on a global scale, the ideal candidate will bring a proven track record of achievement and a passion for driving results.

Role Responsibilities

• Participating in the 2023 Graduate Program for 12 months.
• Working under the Desktop Support Administrator.
• Expanding your skill set with hands-on experience in:
• Installing, configuring and troubleshooting desktop systems.
• Maintaining password, data integrity, and file system security.
• Troubleshooting issues in Windows 11, Apple, and virtual operating systems.
• Tracking and managing hardware and software inventory.
• Immersing yourself in a comprehensive learning experience that will further your career and skill set.

Preferred Qualifications

• 3 year degree / diploma in Information Technology
• CompTIA A+ or MD-100 / MD-101 or JAMF certified (Ideal).

Relevant Skills / Experience

• Understanding of deployment tools, with a focus on SCCM.
• Knowledge / hands on experience in networking, including wired, wireless, and VPN systems.
• Knowledge / hands on experience in installing and resolving issues with MS Office tools.
• Knowledge of PC laptop hardware and peripherals, including printers and mobile devices
• Possess strong English communication skills, capable of working effectively in a professional business environment.

Perks / Benefits

• Work from Home (Working in either the Centurion or Cape Town office for at least 3 days a week)
• Emotional and mental well-being support

PS Even if you feel you don't have all the skills listed or if this spec isn't what you are looking for, feel free to send your CV as we probably have other opportunities that could interest you. For a more comprehensive and updated list of opportunities that we have on offer, do visit our website - www.parvana.co.uk