Developer Relations Manager

The Developer Relations team at Canonical engage with community and enterprise software developers to help them embrace the Canonical approach to open source. We enable community developers and ISVs to deliver their applications to millions of Linux users and devices as snaps, charms, debs and Docker images. We also bring their feedback to engineering teams at Canonical for continuous improvement.

As a Developer Relations Manager, you will lead a team of developer relations engineers who engage with developer communities and ISVs to help them reach the Ubuntu ecosystem. Typically we help them shape their snaps, charms, or Ubuntu-based Docker images, and ensure that Ubuntu is fully enabled in their CI/CD pipelines.

This is a role that requires strong technical grounding in software engineering, Linux and open source communities, container technologies and devops. It is also a management role that requires judgement, empathy and drive. You and your team will represent not only the Ubuntu community but also Canonical as a contributor to the wider Linux ecosystem. You will lead a distributed team and travel internationally 2-4 times per year for engineering sprints, community summits, industry events, and strategic planning sessions.

What you will do

• Build and lead a developer relations team at Canonical
• Gain a deep understanding of snaps, Juju charms, or Docker containers
• Grow the developer community by attracting software developers and ISVs to the platform
• Create content to scale up adoption, demonstrate best practices, and showcase new features
• Provide input to development teams at Canonical based on feedback from ISVs, developers, and the wider community
• Collaborate with software developers, product managers and technical writers on developing documentation
• Write ecosystem specific guides, tutorials, release notes, and white papers
• Curate existing documentation, performing periodic reviews, triage user feedback/bug reports and determine priorities for remedial work
• Engage with the community through various means, including discourse, IRC, social media, conferences, etc.
• Identify relevant influencers and devising plans on how to effectively engage with them
• Deliver training workshops in person and remotely
• Represent the platform via speaking engagements at industry events and community conferences

Who you are

• You love technology and working with brilliant people.
• You are curious, flexible, articulate, and accountable.
• You value soft skills and are passionate, thoughtful, and self-motivated.
• You have experience with developer tools and open source projects.
• You have a clear public record of accomplishments (talks, blog posts, GitHub, Twitter, etc).
• You have interest and experience with two or more of the following: Ubuntu Linux - kernel or userspace, DevOps, software development, testing and QA, package management, container technology.
• You can work autonomously and assume full ownership of objectives as needed.
• You can be flexible with your time and enjoy working with new technology in a fast-paced environment.
• You are experienced working with open source communities and understand the workflow of volunteer contributors.

Nice to have

• Experience as a software developer
• Examples of contributions to the Ubuntu Community
• Experience with contributing to open source projects

Canonical is a growing international software company that works with the open-source community to deliver Ubuntu, the world's best free software platform. Our services help businesses worldwide reduce costs, improve efficiency and enhance security with Ubuntu.

We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity we will give your application fair consideration.