We Are Seeking a Digital Marketing Executive With 5 Years Of Experience, To Work Hand-in-hand With Our USA Based Client, Building And Meeting Their Customer Service Goals And Needs. As a Rapidly Growing And Developing Company, We Need Someone Who Is
- Over committed
- Trustworthy
- Perfectionist
- Extremely detail oriented
- Well spoken
- Advanced computer knowledge
- Highly reactive
- Ability to prioritize and cater for urgent needs
- Using and refining existing customer service systems
- Overseeing a team of customer service agents
- Providing multi- faceted support between MSA management, the agents, and the client
- Accurately tracking & reporting of department needs and success rates
- Monitoring time and attendance
- Daily reporting of overall team performance
Office Based Houghton Estate Johannesburg
Salary: R18, 000.00 R21, 000.00 per month
Experience
Digital Marketing: 5 years (Preferred)
Advanced Microsoft Excel: 2 years (Preferred)
Quality Assurance: 2 years (Preferred)
PLEASE NOTE THIS IS AN IN-OFFICE ROLE OPERATING DURING USA EST HOURS (15:00-00:00)
Job Type: Full-time
Salary: R18, 000.00 - R21, 000.00 per month