Digital Project Manager | Johannesburg | Remote

A dynamic London-based web and digital agency seeking a digital account manager, who can implement complex, detailed digital strategies in an accurate and timely manner.

Whats In It For You -

Salary: R15 000 R25 000 per month depending on experience

40 days paid holiday annually - (28 days + bank holidays + extended festive period shutdown)

Opportunity to join partnerships scheme and become eligible to receive a share in the profit of the business.

Mandatory Skills / Requirements - 3 to 4 years experience in:

Customer Success, Relationship Management, Account Management, or similar

A breadth of knowledge across the digital marketing and creative technology sector, including but not limited to knowledge of; CMS systems, web design and build, e-commerce, mobile web, SEO, PPC, social media, email marketing, and online advertising

Proven track record in building strong client relationships that grow business

Able to effectively build and maintain client/customer relationships, while working to mitigate churn and drive engagement, upsell and cross-sell

Comfortable in leading communications or content delivery requirements

Calm and professional under pressure, able to make decisions and provide clear direction

Nurturing to junior members around you, willing to support, guide, teach and train

Excellent financial management and commercial acumen

Confident in forecasting and account planning

Excellent written and verbal communication skills

High attention to detail

A high level of English speaking and communication skills

Duties include but are not limited to:

Take an active role in developing and acquiring new business by proactively managing and nurturing good client relationships

Identify opportunities for clients to act as advocates for us such as case studies and testimonials

Represent the voice of the client during team meetings, campaign execution, and content creation, to ensure that ideas match client brand and expectations

Generate ideas during Big Idea Meetings and support the creative thinking of others

Acquire and build a thorough understanding of the clients objectives and work collaboratively with internal departments to deliver against these objectives

Maintain regular communication with clients about their campaigns, be it over the phone or face-to-face

Develop and oversee clients accounts to ensure that their digital goals are met

Maintain regular communication with clients about their campaigns and work with internal departments to deliver these objectives.

If this sounds like your dream job and youd like to become a part of our success story, please complete application questions with your CV and well get back to you!