Direct Sales Agent
Key Performance Areas
Verification and confirmation of customer profiles
- Review & evaluate customer applications
- Verify and update all customer details onto the system
- Review & assess customers affordability & credit worthiness
Maintain customer services
Quality control
- Follow company processes accurately to ensure quality of service delivery
Administration and reporting
Requirements
Qualifications & Accreditations
Grade 12 / Matric or equivalent
Experience & Skills
- 1 Year experience in office administration and/or a data capturing preferably in a contact centre environment
- MS Office (Word, Excel, PowerPoint and Outlook)