At KCS the Director of PM, Shared Services & Integrations will lead the forefront of innovation and efficiency within Kerridge Commercial Systems. This pivotal role entails orchestrating the development, management, and strategic direction of our comprehensive internal toolset. The role will directly influence the evolution and integration of critical services including gateways to third-party applications, advanced metering solutions, and robust PDF functionalities, among others.
By driving these core services, the Director of PM, Shared Services & Integrations will ensure not only enhance our product suite's cohesion and efficiency but also significantly contribute to the scalability and innovation of our offerings. This position demands a visionary approach to align these services closely with our overarching business goals, thereby ensuring seamless integration and support across the KCS product landscape.
Key Responsibilities
- Strategically lead the product management function for shared services and integrations, aligning with the company's overarching product and technology strategy.
- Spearhead the development and execution of a comprehensive product roadmap, focusing on integration capabilities and shared services that enhance product ecosystem interoperability.
- Conduct extensive market research and engage in customer interviews to identify emerging needs and opportunities for product innovation in shared services and integrations.
- Collaborate closely with engineering, sales, marketing, and customer support teams to ensure product solutions meet market needs and exceed customer expectations.
- Lead cross-functional teams in the agile development and continuous improvement of shared services and integration products, ensuring timely delivery and high-quality outcomes.
- Advocate for best practices in product management within the organization, fostering a culture of innovation, customer-centricity, and operational excellence.
- Evaluate and integrate new technologies and methodologies to improve the product development lifecycle and enhance product offerings.
- Engage with key stakeholders and customers to gather feedback, championing the voice of the customer in product strategy and development discussions.
- Product Management: Strong background in product management with a focus on shared services and integrations.
- Strategic Planning: Ability to create strategic product roadmaps and align product initiatives with business goals.
- Technical Knowledge: Understanding of integration platforms and technologies, with the ability to guide technical decision-making.
- Collaboration: Experience working with cross-functional teams to drive product development and innovation.
- Problem-Solving: Excellent problem-solving skills and the ability to tackle complex challenges in product development.
- Customer Focus: Strong focus on customer needs, with the ability to translate customer insights into product features.
Kerridge Commercial Systems (KCS) is the market leader in developing and delivering fully integrated business management solutions for distributors, suppliers, resellers, wholesalers and merchants. Our mission is simple: to design, implement and support high performance systems that enable our customers to source effectively, stock efficiently, sell profitably and service competitively.
Equal Opportunities
KCS is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires us to adjust the recruiting process please do advise us when contacted.
If this role is of interest to you please apply online.
To all recruitment agencies: KCS does not accept agency resumes. Please do not forward resumes to our careers site or direct to KCS employee. KCS is not responsible for any fees related to unsolicited resumes.
