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Job Description
Position Scope:
As a Area Director Revenue, you are responsible to achieve the optimal mix of rooms and conference sales revenues to achieve budget RevPAR targets.
Responsibilities
- Maximize Revenue Incomes for Individual, Group and Conference business
- Implement weekly RevPro meetings with a directive on Revenue Strategies. Discuss Sales Strategies with DoS and GM
- Maintain and manage all Reservation Channels, ensuring RIL rate integrity policies
- Analyse Market Conditions and Trends
- Analyse Business Opportunities
- Develop, execution and review an optimal revenue strategy
- Provide Education and training to Front Office, Reservation, and Sales
- Active role in Forecast and Budget creation and Sales and Marketing Plan
- Creation of a team-working environment promoting morale and commitment, pride, and performance in the reservations department and the hotel.
- Ensures all directions are followed at the request of Senior Management
- To manage the room inventory to maximize yield per available room
- To educate team members on local, Regional, and Corporate programs
- To analyse the impact of promotional programs
- Update and maintain all 3rd party websites on a daily basis
- Update and maintenance of GDS TARS & Hotel Distribution
- Set daily selling hurdle and market rate to maximize yield
- Implement an upselling program
- Maintain communication of any changes to Senior management
- Effective communication on the hotel level and with the Regional Director of Revenue
- Create and Communicate overbooking policy and adjust according to market mix, daily movements, historical wash, and lead times
- Competition analysis for all main reservation channels
- Recording turn-aways in PMS
- Update daily Pickup report
- Review of no-shows with DOSM and decision about charging fees
- Controlling all reservation movements for standard coding with direct feedback and monthly training on mistakes
- Ensure correct market segmentation of gained business
Your experience and skills include:
- Minimum 5 years experience in Revenue Management.
- Strong business acumen and ability to identify and capitalize on business opportunities.
- Multi-property management is a plus.
- Excellent leadership, motivation, and communication skills.
- Strong computer skills and number oriented
- Written and spoken professional business English and French language.
- Good presentation skills
- Experience in an international hotel is preferable.
- Advanced Microsoft Excel and prior experience with Revenue systems are required.
- Demonstrate the ability to forecast sales and trends in the market.
- Ability to work in a stressful environment and good analytical approach to problem-solving.
- Proven ability to build and maintain good relationships.
- Communicate thoughts, actions, and opportunities clearly with assertive skills.
- Our commitment to Diversity & Inclusion:
- We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent.