DISPATCHER – PHOENIX / VERULAM
A retail company in Durban is looking for a reliable Dispatcher to help create trucking routes that keep costs down but meet customer scheduling needs. The Dispatcher will be responsible for using the latest in routing software to establish daily trucking routes that make required stops outlined in customer contracts. The successful candidate for this position needs to be able to adjust to last minute changes and work with drivers to schedule emergency deliveries for new or established clients when necessary.
To qualify for this position you need:
-Grade 12/N4.
-Must be able to work a flexible schedule that includes occasional evenings, weekends and holidays.
-Strong knowledge of the roadways throughout the immediate area.
-Ability to work in a team environment in high pressure situations.
-Strong written and oral communication skills are essential.
Duties will include but not be limited to:
-Develop delivery routes and maintain contact with drivers throughout the day.
-Collaborate with management to modify daily routes to accommodate the needs of customers.
-Act as a communication liaison through the two-way truck radio system and answer incoming phone calls from drivers on the road.
-Cultivate strong relationships with drivers and customers to reduce the stress that comes with last minute schedule changes.
-Monitor any sudden route changes or road construction issues and work with drivers to establish new routes for timely deliveries.
NOTE: MUST HAVE BUTCHERY/ RETAIL/ LIQUOR STORE EXPERIENCE