I've worked in hospitals in many disciplines such as neuro, medical, surgical, ER and high care/ICU. I've worked as a case manager in ER24 which included assisting with counselling referrals and medical information to clients as needed, inter - hospital transfers and assisting flight desk as needed with their cases.I've worked in hospitals in many disciplines such as neuro, medical, surgical, ER and high care/ICU. I've worked as a case manager in ER24 which included assisting with counselling referrals and medical information to clients as needed, inter - hospital transfers, assisting flight desk as needed with their cases and assistance with Medical Health Insurance companies as per the service agreement. A quick synopsis of what I did in the medical health insurance field: - · clinical case management which included assisting with pre auth for ER consults, · hospital admissions vs available benefits, · assessing EMS and dread disease claims, · assisting with counselling referrals, · assistance with drawing up of SOPs (standards of practice), · medical information for clients, · assisting with information and recommendation for OTC (over the counter) medication Privately I have done secretarial work for a Financial Advisor and designed stationary such as letterheads and business cards