Our people are at the heart of our solutions. They reflect the communities we live in and the world where we do business. Their diversity is our strength. Were a community of relentless problem solvers that offers the daily opportunity to contribute with your perspective, transform industries and shape the future. Our purpose is simple - to deliver a sustainable future for the world through science and collaboration. If youre looking for a challenge and meaningful role, youre in the right place.
About you and this role:
As a Senior Sales Specialist, you are responsible for small, medium size and global Home and Personal care accounts. You are also accountable for non-selling processes and tasks inherent in the sales process. Your role includes generating leads, CRM activities, managing sales analytics and OMP, fixing technical issues of a customer, giving support on the phone to a customer, etc. You will be responsible for South, East and West Africa.
Responsibilities:
- Maintain and expand the account portfolio and Dow presence in the region.
- Understand the customer needs to differentiate Dow and gain share market.
- Search new product development opportunities within the market.
- Maintain customer relationships and expand network to different levels within a customers organization.
- Execute sales/marketing plan, delivering in volume and value. Develop the sales plan aligned to the marketing plan in coordination with other functions.
- Develop sales forecasts in coordination with Production and Supply Chain.
- Collects and utilizes market intelligence to shape sales plan. Get and analyze data to take decisions about new product development.
- Leads and conducts negotiations and develops and implements price strategies aligned with business goals considering legal implications, customs regulations and Dow sales processes.
- Collaborates with other functions and stakeholders to deliver CX results.
- Bachelor's degree, fluency in English, strong written and verbal communication skills.
- 5+ years of experience is required.
- Relocation assistance is not aligned with this role.
We invest in you.
Dow invests in total rewards programs to help you manage all aspects of you: your pay, your health, your life, your future, and your career. You bring your background, talent and perspective to work every day. Dow rewards that commitment by investing in your total wellbeing.
Here are just a few highlights of what you would be offered as a Dow employee:
- Equitable and market-competitive base pay and bonus opportunity across our global markets, along with locally relevant incentives.
- Benefits and programs to support your physical, mental and emotional well-being, to help you get the care you need...when you need it.
- Competitive retirement program that may include company-provided benefits, savings opportunities, financial planning and educational resources to help you achieve your long term financial-goals.
- Become a Dow shareholder through various employee stock programs.
- Opportunities to learn and grow through training and mentoring, work experiences, community involvement and team building.
- Workplace culture empowering role-based flexibility to maximize personal productivity and balance personal needs.
- Global Paid Time Off (PTO) policies:
- Paid time off for new parents (birthing and non-birthing, including adoptive and foster parents).
- Paid time off to care for family members who are sick or injured.
- Paid time off to support volunteering and Employee Resource Groups (ERG) participation.
About Dow
Dow (NYSE: DOW) is one of the worlds leading materials science companies, serving customers in high-growth markets such as packaging, infrastructure, mobility and consumer applications. Our global breadth, asset integration and scale, focused innovation, leading business positions and commitment to sustainability enable us to achieve profitable growth and help deliver a sustainable future. We operate manufacturing sites in 31 countries and employ approximately 35, 900 people. Dow delivered sales of approximately $45 billion in 2023. References to Dow or the Company mean Dow Inc. and its subsidiaries. Learn more about us and our ambition to be the most innovative, customer-centric, inclusive and sustainable materials science company in the world by visiting www.dow.com.
As part of our dedication to the diversity of our workforce, Dow is committed to equal opportunities in employment. We encourage every employee to bring their whole self to work each day to not only deliver more value, but also have a more fulfilling career. Further information regarding Dow's equal opportunities is available on www.dow.com.