Dpd Clerk MMH240711-17

Role Purpose

Ensure that all correspondence is indexed and routed to the correct workflow queue.

Requirements

• 1-2 years of administration experience - advantageous
• Computer literate
• O2 knowledge - advantageous
• Grade 12/Matric

Duties and Responsibilities

Internal Process

• Perform all tasks related to document imaging including prepping, scanning, and indexing documents.
• Ensure medical record documentation is processed into the correct patient medical record, department, and document type.
• Sort mail into priority handling categories to prepare for scanning; back-end vs. front-end and returned mail.
• Record registered mail received and distribute them to relevant departments where necessary.
• Printing, fulfillment, and distribution of outbound correspondence to members and service providers.
• Printing and distributing reports to various departments.
• Ensure the timeous and scheduled maintenance of printing and fulfillment equipment.
• Stock control management to ensure adequate levels for operations at all times.
• Any other ad-hoc functions that may be required from time to time.

Client

• Provide authoritative, expertise, and advice to clients and stakeholders.
• Build and maintain relationships with clients and internal and external stakeholders.
• Deliver on service level agreements made with clients and internal and external stakeholders in order to ensure that client expectations are managed.
• Make recommendations to improve client service and fair treatment of clients within the area of responsibility.
• Participate and contribute to a culture that builds rewarding relationships, facilitates feedback, and provides exceptional client service.

People

• Develop and maintain productive and collaborative working relationships with peers and stakeholders.
• Positively influence and participate in change initiatives.
• Continuously develop own expertise in terms of professional, industry, and legislation knowledge.
• Contribute to continuous innovation through the development, sharing, and implementation of new ideas.
• Take ownership of driving career development.

Finance

• Identify opportunities to enhance cost-effectiveness & increase operational efficiency within the business.
• Demonstrate accountability & responsibility for Company resources allocated to you, with due respect.
• Provide input with regards to potential business risks & mitigation.

As an applicant, please verify the legitimacy of this job advert on our company career page.-346021296