Dynamics Developer (JB1551)
Relevant IT degree
Work with Technical Lead and other teams to understand business requirements
Coordinate the business change request with vendors
Work on enhancements to existing systems and new projects by means of system configuration
Development of detailed deployment procedures
Configure, test, and implement business change requests
Perform root cause analysis and provide recommendation to resolve system issues
Collaborate with the onshore team to ensure SLAs are met
Provide comprehensive support to internal customers; achieve resolution to outstanding problems or issues
Compile comprehensive and accurate reports as requested in a timely manner