The E-Learning Specialist is responsible for creating and maintaining high quality learning content and generating ideas for improving educational materials, primarily focused on departmental processes. Adding the approved content on the learning platform.
This role will focus on extracting core information from department SOPs to develop into eLearning materials suitable for specific and scalable learning.
The role will be primarily responsible for developing engaging, cutting-edge digital content.
Qualifications
Minimum Requirements
- Degree in IT or related field.
- At least 2 years administering an LMS system or related system.
- Experience in Learning and Development
- Basic understanding of HTML and CSS.
- Experience in course configuration settings.
- Experience in technologies commonly used in business and quality analysis, including SQL, test automation tools
- Understanding and application of basic User Experience Design principles across desktop and mobile devices.
- Very good experience with MS Office (Word, Excel & Power Point)
- Ability to work effectively in a dynamic, rapidly changing, team-based environment.
- Diploma or degree qualification in education or psychology
- Qualification in graphic design
- At least 2 years' experience in learning design and content development, with demonstrable experience in writing effective copy, instructional text, audio and video scripts that support learning objectives.
Develop and design learning material and configure and upload courses on the learning platform, for online and/or classroom-based learning.
- Leads the administration, configuration and maintenance of all domains in the LMS and related learning portal technologies.
- Structures and deploys learning activities (classroom-based, web-based training content, curriculums, learning plans, etc.).
- Deploys and manages content in the LMS and advises course owners on how the LMS can be used optimally while they create or update course content.
- Develops and maintains naming conventions, knowledge banks and archiving systems related to the LMS.
- Provides support in troubleshooting, investigating and seeking solutions to complex issues related to course implementation, LMS configuration, infrastructure and learner support.
- Ensures styling and course implementation is aligned to CI and Adult Learning Principles.
- Maintains procedures and policies to ensure the security and integrity of the systems.
- Gathers data, reviews & analyses data to improve system operations and practices.
- Keeps abreast of emerging trends and approaches in the LMS market and utilises new methods.
- Actively conducts virtual learning environment (VLE) research and innovation.
- When required, is able to facilitate classroom-based learning.
- Proactively reports on learning analytical on a regular basis.
- Researches, advises and creates best LMS types / structure to determine the best solution to fit the business needs.
- Works with LMS partners / vendors for system enhancements and upgrades.
- Provides training to learners on their LMS.
- Collaborates with cross functional teams to inform, prepare, and assist in the review and testing of all system upgrades or patches.
- Works with Project Managers/Learning Designers to produce hour/cost estimates for project outcomes that are relevant to a LMS.
- Proactively looks for opportunities to support Learning Designers in the implementation.
- Provides LMS specific training when required.
- Perform other duties as assigned.
- Researches and develops course content aligned to adult learning principles and pre-defined objectives, if and when required.
- Creating learning course storyboards for review and approval.
- Co-ordinates attendance and enrolments for online courses.
- Introduces learners to attend online courses.
- Creates the best possible user experience.
