Posted on: 11 May 2023
ID 859351

Electronic Monitoring Compliance Officer

At the Department of Justice and Community Safety, were looking for people who want to make a difference. People who take pride in their work. People who get things done. People who are committed to making Victoria a safer place.

We embrace diversity and strive to have a workforce that reflects the community we serve. Were all about recruiting the best people, regardless of gender, age, disability, religion, sexual orientation, or cultural background. If you think you can do the job and would be a good fit for our department, wed love to hear from you.

The department is committed to the safety and wellbeing of children and recognises that childrens rights need to be respected, their views welcomed and valued, and their concerns taken seriously and acted upon.

If you require adjustments to the recruitment and selection process, or require an alternative format to any of the application material, please don't hesitate to get in touch with the contact person listed on this ad.

For more information on working with us and our recruitment process, please visit justice.vic.gov.au/careers

Were proud of the important work we do across Victoria. Want to be part of it?

Job Details

Department: Department of Justice and Community Safety

Work Type: Ongoing - full time

Job Function: Prison and Corrective Services

Classification: VPSG3

Work Location: Melbourne - Western Metro

Reference: VG/EMCMULTIPOS/MAY2023

Closing Date: 17-May-2023

Salary Range: $73, 842 - $89, 661

Job Duration: N/A

Attachments: Position Description - Electronic Monitoring Compliance Officer - May 2023 .pdf (PDF, 201KB)

Job Specification

Contact: Tessa Co on 0499 388 549

tessa.co@justice.vic.gov.au

Position Details
  • Utilise your electronic monitoring expertise to provide support and advice to Corrections Victoria
  • 2X Ongoing, Full-Time positions available
  • Opportunity to work with a high-performing and passionate team in the Victorian Public Service
  • VPS Grade 3: $73, 842 - $89, 661 plus superannuation.
About The Business Unit

Corrections Victoria is responsible for the direction, management, and operation of Victoria's corrections system, which incorporates prisons and Community Correctional Services. As a service agency within the Department of Justice and Community Safety, Corrections Victoria develops and implements policies, programs and services that ensure the safe and secure containment of prisoners, and that seek to rehabilitate offenders by addressing the underlying causes of offending behaviour.

Corrections Victoria's Electronic Monitoring Services is a business unit within the Security and Intelligence Division. Electronic Monitoring Services maintains oversight of the state-wide program and management of the electronic monitoring operating centre.

About The Role

The primary purpose of the Electronic Monitoring Compliance Officer role is to monitor offenders' compliance with electronic monitoring requirements, and administer all aspects of the electronic monitoring system, including response to system alerts in accordance with set protocols, management of electronic monitoring inventory and provide advice to a range of stakeholders.

The role is primarily based at the State-wide Services Building, Ravenhall, although some state-wide travel and overnight stays may be required. The Electronic Monitoring Compliance Officer works rostered shifts over a 24-hour period, 7 days per week.

Some Of Your Duties Will Include
  • Monitoring compliance with offenders' electronic monitoring requirements and administering all aspects of the electronic monitoring system as required, including response to system alerts in accordance with set protocols.
  • Providing advice in the use of electronic monitoring equipment to a range of stakeholders.
  • Producing a range of Information Reports based on electronic monitoring data.
  • Maintaining and administering relevant databases and document registers.
  • Administering other forms of compliance monitoring, such as telephone monitoring as required.
  • Assisting with electronic monitoring equipment stock maintenance and management.
To learn more about this role before applying, please read the attached position description.

About You

To be successful in this role, you will have:
  • Experience in, or capacity to quickly learn and use, Corrections Victoria and Department of Justice and Community Safety systems and applications.
  • The ability to monitor customer satisfaction and look for improvement opportunities.
  • The ability to work collaboratively and build a supportive and cooperative team environment.
Qualifications
  • Experience with working in a monitoring centre or similar environment, including where a professional phone manner was required (desirable).
How To Apply

Please click the Apply button on this advertisement. Applications should include a resume and covering letter. Attachments can be uploaded in .doc, .docx, .pdf, .txt or .rtf formats.

The successful candidate will be required to undergo pre-employment checks which may include reference checks, national police checks and misconduct screening. Dependant on the role, other checks may include VicRoads checks, drivers licence checks, medical checks, Working with Children Checks, and Declaration of Private Interests (for executive and responsible officer roles).

If you require adjustments to the recruitment and selection process, or require an alternative format to any of the application material, please don't hesitate to get in touch with the contact person listed on this ad.

For Internal Vps Employees
  • For this particular vacancy, priority consideration applies to Victorian Public Service (VPS) and select employees of the Victorian Public Sector who apply through the Jobs Skills Exchange (JSE) jobs board platform.
  • For all VPS employees, due to the new Jobs Skills Exchange (JSE) policy, please apply through the JSE to be eligible to be considered for this position in the first round.
Child Safe Statement Of Commitment

The Department of Justice and Community Safety is committed to the safety and wellbeing of children and young people. We seek to prevent harm of any kind impacting children and young people and have zero tolerance for racism, child abuse and inequality. Children and young people's rights, relationships, identity, and culture must be recognised and respected, their voices heard, and their concerns acted upon. We aim to foster a culturally safe, child safe and child friendly environment for all children and young people we have contact with, deliver services to, or are impacted by our work.
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