About Tmf Group
TMF Group is a leading provider of critical administrative services, helping clients invest and operate safely around the world. Our 9, 100 experts and 120 offices in 85 jurisdictions worldwide serve corporates, financial institutions, asset managers, private clients and family offices, providing the combination of accounting, tax, payroll, fund administration, compliance and entity management services essential to global business success.
DISCOVER THE ROLE
As the Email Automation Assistant Manager, you will be responsible for supporting t he email automation activities, helping to establish processes, a roadmap of features & email automation tactics, and educating the wider marketing team. It is a role that sits in a global in-house team and requires you to work closely with a global marketing team and internal subject matter experts. We are looking for a candidate who demonstrates willingness and flexibility to adapt own approach to new ways of working to achieve improved outcomes. Should you enjoy working in a collaborative environment, be organized and analytically minded - this job is for you.
Please note that we are actively recruiting in these locations (Warsaw, Cape Town, Johannesburg) but are open to applicants from other regions of Poland and South Africa.
Key Responsibilities
- Support with day-to-day management of the Dynamics 365 marketing module email marketing automation platform.
- Working together with Data and IT & Operations team to maintain business as usual performance.
- Provide ad hoc support for single email sends, form set-up, and weekly newsletter email sends and event/ webinar email sends.
- Facilitate campaign kick-offs with global marketing colleagues for complex email nurture campaigns.
- Support campaign owner in lead handover process, reporting etc.
- Use a data-driven approach to understand email campaign performance and areas to test and iterate to continuously improve.
- Provide email campaign performance reports, insights and actions.
- Drive email performance by aiding with training and supporting email campaign reviews.
- Share email and automation best practices with the wider team.
- Proven experience in email marketing automation platform management (Dynamics 365 marketing module preferred).
- Previous experience of working in a B2B marketing environment.
- Excellent English language skills, including reviewing copy in English.
- Ability to build rapport and credibility across all colleagues and stakeholder groups.
- Experience in managing internal and external stakeholders' expectations with regards to delivery, escalating concerns as appropriate.
- Experience in marketing campaigns targeting a global audience.
- Experience in marketing database management and/or creating lists for email campaigns.
- Ability to measure ROI and apply learning on an ongoing basis, with a good knowledge of a web analytics service.
- Knowledge of email marketing best practices and basic HTML editing skills.
- Private medical care
- Life insurance co-financing
- Free Business English classes in the office
- Access to online foreign languages learning platform - GoFluent
- Flexible working hours
- Co-financing of tickets for sports activities
- Social fund with holiday allowance
- Pre-paid (lunch) card
- Reliable support in achieving your own professional goals.
- Please note this is a talent pool. We review applications and interview candidates on a continuous basis. Following an interview, successful candidates will be placed on a reserve list and recruited as opportunities arise. Only those candidates who are selected for the next stage in the selection process will be contacted.
