Employee Engagement Officer

Are you driven by a passion for cultivating a vibrant employee culture and fostering engagement? Do you excel in designing and executing innovative employee engagement strategies and thrive in problem-solving? We are seeking a dynamic people-focused Employee Engagement Officer to spearhead initiatives that build a positive workplace atmosphere and boost overall employee satisfaction and retention.

In this pivotal role, you will craft and execute innovative strategies while collaborating with diverse teams to deploy employee engagement initiatives that make a meaningful impact throughout our organization.

Key Responsibilities

• Employee Engagement Strategies:
• Develop and roll out comprehensive employee engagement strategies and programs to enhance satisfaction and reduce turnover.
• Oversee the execution and ongoing evaluation of engagement programs to ensure their success.

Survey and Feedback Analysis:

• Design and conduct employee surveys to gauge engagement levels and collect feedback.
• Analyze survey results and provide actionable insights to management for continuous improvement.
• Conduct exit interviews to identify trends and contribute to retention discussions.

Training and Development:

• Assist managers in nurturing a culture of continuous learning and professional growth.
• Develop and implement effective onboarding plans.
• Monitor and report on key engagement metrics to stakeholders.

Employee Recognition Programs:

• Develop and manage employee recognition programs that celebrate achievements and boost morale.

Diversity and Inclusion:

• Champion a diverse and inclusive workplace by supporting initiatives that honour various backgrounds and perspectives.
• Collaborate with diversity and inclusion teams to integrate inclusive practices into engagement strategies.

Qualifications

• Matric with a degree or diploma in HR or a related field.
• Minimum 3 years experience as an Employee Engagement Officer, with a proven track record in creating and executing engagement strategies that enhance business operations.
• Experience in planning and organizing employee events to strengthen employee culture, ideally within a call centre environment.
• Must be proficient in MS Office with prior working experience in data analysis and HR metrics.
• Exceptional communication and interpersonal skills.
• Familiarity with HR software and best practices.
• In-depth knowledge of EE, BCEA, LRA, and HR strategies.
• Ability to work independently with minimal supervision while effectively managing the engagement portfolio.

Join us in shaping a dynamic workplace where engagement and satisfaction thrive. Apply today to become our next Employee Engagement Officer!

We are committed to providing equal opportunities to all applicants from diverse backgrounds. Please note only candidates meeting the specified criteria will be considered.

If you do not receive a response within 14 working days, please consider your application unsuccessful. We appreciate your interest in joining our team and wish you success in your future endeavours.