- Maintain high customer satisfaction levels through excellence in dispatching, receiving, and ensuring quality of products,
- Measure and address the effectiveness of employee performance and warehousing activities.
- Meets warehouse financial standards by monitoring expenditures; identifying variances; implementing corrective actions.
- Control and organize storage and inventory space.
- Ensure the accuracy of inventory and shipments.
- Maintains inventory by conducting monthly and yearly physical counts; reconciling variances; inputting data.
- Define staffing needs and allocate workload.
- Implement new methods, processes, and improvements.
- Prepare, pack, schedule, and route orders for delivery.
- Keeps vehicles operating by enforcing operating instructions; troubleshooting breakdowns; requiring preventive maintenance; calling for repairs.
- Updates job knowledge by participating in educational opportunities; reading technical publications.
- Ensure warehouse is compliant with current health & safety regulations and the warehouse team is trained appropriately.
- Ensure stock movement and stock keeping standards are maintained.
- Responsible for maintaining and re-ordering of general consumables/ packaging.
- Manage drivers and their workload.
- Follow up necessary disciplinary steps with manager and HR.
- Regularly appraise team members and carry out company annual performance review.
- Grade 12
- Minimum 3 5 years warehouse supervisory experience,
- Code 8 / 10 drivers license
- Safety Management experience
- Data Entry Management experience
- Expertise in warehouse management procedures
- Equipment Maintenance experience