Events Coordinator & Receptionist

Qualifications And Experience

Preferably law firm or corporate experience

POSITION OUTPUTS

Oversee the reception area (including the baristas)
Coordinate the activities of the reception team
Escalate all issues and/or enquires in and around the reception reported to Receptionist
Escalate the issues faced by Business centre staff
Responsible for booking arbitration, trials, presentations and responsible for their set up, lunches, snacks etc. -and managing the team (baristas and reception) around this
Proactively managing all the aspects of the firm's front office to ensure excellence in client service and offering
Facilitating an effective interface between food and beverage services and the team; accommodating urgent last-minute requests
The first point of contact in the business centre for all requests pertaining to the facilities of the business centre; ensuring thinking and decisions made are appropriate given a changing environment
Being hands on in approach to tasks and functions, and leading by example
Responsible for ordering and/or sending a request to the responsible person for stationery in the business centre and boardrooms and stock-taking of same.
First point of communication when the business centre staff are late -keeping track of same and then reporting to Facilities Manager
Weekly meeting with the business centre (staff) to provide feedback and/or issues to deal with
Weekly meeting to update Facilities Manager on the business centre with regards to any issues and its functionality
Facilitating and supporting the development of positive long-term professional trust relationships within the firm, and between the firm and its practitioners

Events

Plan event from start to finish according to requirements, target audience and objectives (admin).
liaise with the company's staff on their expectations, needs and want - emails directed.
Source quotations and liaise with the suppliers on the expectations (cost-effective, paying attention to budget and time constraints.).
Come up with suggestions to enhance the event's success.
Coordinate all operations and staff involved.
Stay afterhours to ensure event is completed smoothly and step up to resolve any problems that might occur.
Analyse the event's success and prepare reports.
Developing event feedback surveys.

Desired Skills