Posted on: 24 April 2023
ID 857896

Event Executive

The main purpose: to ensure the coordination and administration relative to all types of events hosted at the CTICC thus ensuring the successful build up/compilation and execution of events. The Event Executive must ensure that clients have exceptional experiences through effective client management.

Reporting to the: Events Manager

Key responsibilities will include but are not limited to:
  • Ensuring client satisfaction with the event planning process
  • Determining the exact needs of the client and advising on certain possibilities and options
  • Advising and discussing all services requirements for events namely: table settings, dcor, AV and ICT solutions, entertainment, food & beverage requirements, security, and safety; statutory regulations and any other additional requirements relating to the event hosted at the CTICC.
  • Upsell services.
  • Generating requisitions and following up on client payment requirements for all elements of events.
  • Liaising with the relevant internal departments regarding additional special needs as requested by the client.
  • Liaising and promoting CTICC in-house service providers.
  • Monitor client satisfaction through de-brief sessions.
  • Securing client feedback and responding appropriately and timeously on the actual experience at the CTICC.
  • Process repeat business from the event contracting stage until the execution of the event.
  • Co-ordinate site inspections and menu tasting with clients.
  • Follow through to successful execution of event and ensure the account has been completed in terms of financial records.
  • Client relationship management.
Finance Management
  • Follow up on payments as per the conditions of hire, ensure full payment is received prior to event commencement.
  • Prepare calculation for multiple-year deals for management approval.
  • Final invoice within 2 days of event close in order to secure payment within 7 working days.
  • Liaise with debtors clerk regarding outstanding payments pre and post event.
Occupation:
Hotel jobs


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