Posted on: 12 January 2024
ID 897883

Executive and Operations Assistant

Prefered skills

Operations, Organization Skills, Professional Skills, Minutes, Executive Administrative Assistance, Multitasking, Diary Management, Administrative Assistance

Job description

POSITION TITLE
Executive and Operations Assistant

This role has a dual functionality, namely:
 
  1. The accountability for the smooth running of the office of the CEO through diary management, communications and stakeholder management, removing administrative hurdles so that he can focus on strategic work.
  2. Provide a broad range of administrative support functions for the Operations Department which include coordinating office communications, scheduling, and overseeing the Departments activities, ensuring everything operates smoothly.
 
The over-arching responsibility of the role is to ensure smooth information flow and collaborative efforts between the different departments. 

DEPARTMENT
Operations

LOCATION / OFFICE
Tyger Waterfront, Cape Town

REMUNERATION BRACKET
Market related with benefits included in CTC

MINIMUM REQUIREMENTS (PLEASE DO NOT APPLY IF YOU DO NOT MEET THE MINIMUM CRITERIA)
  • Matric and tertiary studies
  • Higher Diploma in Office Administration is preferred
  • 2 3 years proven experience as an Executive Assistant or similar role, preferably supporting C-level executives in a fast-paced environment
  • Minimum 4 years administrative experience 
  • Sound application of the Microsoft Office suite (Excel, PowerPoint, Word, Project).
  • The ability to learn new technology tools and platforms quickly
KEY PERFORMANCE AREAS:

Executive Assistant to the CEO duties:
  • Pro-actively manage the diary of, and anticipate the needs of the CEO, resolving operational and administrative issues before they arise
  • Set up necessary Committee and stakeholder meetings.  
  • Take minutes from meetings where requested.
  • Ensure all meeting packs are well prepared ahead of the meeting the CEO is attending.
  • Prepare meeting rooms, and manage technology requirements for presentations and video conferences.
  • Keep the CEO aware of urgent requests from internal and external stakeholders where his attention is required.
  • Engaging with the Exco team members to highlight important matters, and arrange ancillary meetings where necessary.
  • Assisting the CEO to proactively manage the action items and following up on outstanding action items.
  • Takes calls directed to the CEO, including taking messages.
  • Document management and record-keeping.
  • Preparation of draft reports as requested.
  • Conduct clerical research and obtain pertinent materials and information for completing reports.
  • Any other relevant ad-hoc requests.
 
Operations Assistant duties:
  • Assist with new projects arising from the Operations function.
  • Provide a broad range of administrative support functions for the Operations Department which include coordinating office communications, scheduling, workflow, and processing of office forms.
  • Coordinate and maintain various events, schedules, and calendars.
  • Serve as a primary point of contact for Operations communications.
  • Prioritise, compose, and disseminate written and oral information to internal and external stakeholders.
  • Respond to inquiries.
  • Conduct research and analytical activities involving the gathering of background material and data in support of projects.
  • Take and transcribe minutes of meetings.
  • Maintains confidential files and records for the Operations Department.
  • Perform other related duties as assigned.
COMPETENCIES:
  • Strong written and verbal communication skills.
  • Exceptional organisational and time-management skills with the ability to multitask and prioritise effectively.
  • A strong eye for detail.
  • Discretion and the ability to handle confidential information with professionalism.
  • Flexibility and adaptability to work in a dynamic and ever-evolving environment.
  • A proactive and resourceful mindset.
  • Ability to build and maintain good relationships with key stakeholders.
  • Ability to work autonomously.
Please note that preference will be given to candidates in line with NOAs diversity and inclusion policies.

Occupation:
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