Executive Housekeeper at The Bay Hotel

Village N Life is a leading Tourism and Hospitality company based in the beautiful Camps Bay.

If you thrive on a company culture that focuses on growing their employees through career development and staff incentives, this is the company for you.

Main Purpose Of The Position

To manage and control all Housekeeping standards laid down by the company, maximising revenue and profits to agreed budgetary limits. Ensure that all company polices and procedures are implemented and maintained. Continuous staff training and development. Housekeeping modules to be developed, implemented and maintain. Maintain high service levels to ensure highest guest satisfaction.

Qualification and Experience

Applicable tertiary qualification in Hospitality/ Tourism
Minimum of 3 year's experience in the same or similar position
Proficiency in MS office
OPERA or similar PMS experience

Duties

Management

Manage the Housekeeping department efficiently in accordance with company policies and procedures
Coordinate all activities, duties and tasks with other departments to ensure that services are provided in an efficient and timely manner
To ensure effective liaison between Reservations, Reservations, Front office, Housekeeping and maintenance
Investigate complaints about services and equipment, and take corrective action
Inspect and evaluate the physical conditions of facilities to determine the type of work to be done
Responsible for the overall cleanliness of rooms and public areas
Executive and supervisor to send daily maintenance issues not resolved, by the end of the day, to project leader, host manager, facilities manager
Ensuring guest property left behind is logged and stored in a secure location for lost property, and inform host manager
Ensure all rooms/units are serviced timeously
Maintenance of departmental records and reports
staff canteens inventory maintained
Ensure leave planners and policies are followed
Ensure departmental induction manual is up to date and introduced to all new staff
Prepare and submit annual budgetary information and updates as required by the Financial Manager
Due to the large volumes of applications received, only candidates that meet the minimum requirements will be contacted.