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About Fairmont Hotels & Resorts: At Fairmont Hotels & Resorts we offer our guests the finest hospitality experience in each of our destinations. We know that to offer our guests the best, we first need to offer our employees the best. That is why you'll find exceptional work opportunities-throughout North America and the Caribbean, Europe and Africa, the Middle East and Asia Pacific-as well as industry-leading training, career development, recognition and rewards, Fairmont Hotels & Resorts is a celebrated collection of hotels that included landmark locations like London's The Savoy, New York's The Plaza and Shanghai's Fairmont Peace Hotel. Our teams are guided by values of Respect, Integrity, Teamwork and Empowerment: we employ the highest ethical and quality standards, treating all colleagues with fairness and dignity. A community and environmental leader, Fairmont is also regarded for responsible tourism practices and award-winning Green Partnership program. An exciting future awaits!
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Job Description
Scope of Position:
To coordinate and ensure the smooth and efficient flow of the culinary operations in the Cape Grace kitchens. Maintain and enhance the food products through a creative menu development and presentation. Always act in a professional manner and promote the companys Mission, Vision and Values through example. Strive to exceed guest expectation and take the culinary team going from good to great.
Responsibilities
- Actively interact with guests in all outlets
- Conduct daily shift briefings to kitchen colleagues to ensure important information is communicated consistently each day.
- Has a good understanding of inventories, pricing, cost controls, requisitioning and issuing supplies and equipment for food production, reports and costs menus.
- Promote a fun, professional and disciplined work environment.
- Lead by example using Cape Grace: Mission, Vision & Values.
- Support/Coach/Lead & motivate kitchen and stewarding colleagues.
- Actively share ideas, opinions & suggestions in weekly Sous Chef meetings.
- Ensure storeroom requisitions are accurate to minimize repeat visits.
- Ensure all kitchen colleagues are aware of standards & expectations.
- Ensure proper scheduling of all kitchen colleagues while maintaining Fairmont quality standards.
- Promote Health and Safety at all times.
- Ensure proper hygiene as per Health & Safety regulations.
- Ensure all temperature control sheets are filled as required.
- Complete regular one on ones with culinary employees, probationary reviews & annual reviews as scheduled.
- Maintain cleanliness and proper rotation of products in chillers and display kitchens.
- Minimize wastage/ spoilage through effective policy and procedures.
- Maintain consistent on the job training sessions for culinary colleagues through meaningful learning and development interventions.
- Liaison daily with Food & Beverage FOH Leadership to keep open lines of communication & guest feedback regular.
- Maintain & improve all food preparations & presentations.
- Maintain & improve Fairmont standards for timely delivery of food orders.
- Strive to achieve and surpass LQA targets.
- Participate in the Quality Committee regarding Guest Satisfaction and Improvements.
- Continue to create and expand on menu innovation & setup.
- Ensure weekly orders are placed and accurate according to business volume.
- Adhere to expediting sequence of service & terminology
- Performs any other reasonable duties as required by the Hotel.
Our commitment to Diversity & Inclusion:
We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent.
