Position: Experienced Receptionist - Hospitality Industry
Company Overview
A leading Hospitality Group in Cape Town, South Africa. We specialize in providing exceptional guest experiences in the hospitality industry.
Our team is dedicated to delivering exceptional service and results for our clients, and we are looking for an experienced receptionist to join our team.
Position Overview
We are seeking an experienced receptionist to join our team and provide excellent customer service to our clients in the hospitality industry.
The ideal candidate will have a friendly and professional demeanor, excellent communication and organizational skills, and a passion for the hospitality industry.
Key Responsibilities
- Greet and welcome clients and visitors in a professional and friendly manner
- Answer and direct incoming calls and emails to the appropriate person or department
- Maintain a clean and organized reception area
- Manage and schedule appointments and meetings
- Assist with administrative tasks such as filing, data entry, and document preparation
- Handle client inquiries and provide information about our services
- Assist with marketing and sales efforts, including sending out promotional materials and following up with potential clients
- Maintain client records and ensure confidentiality
- Collaborate with team members to ensure smooth operations and excellent customer service
- Handle any other duties as assigned by management
- High school diploma or equivalent required
- Minimum of 2 years of experience as a receptionist, preferably in the hospitality industry
- Excellent communication and customer service skills
- Proficient in Microsoft Office and other relevant software
- Strong organizational and multitasking abilities
- Ability to handle multiple priorities and work in a fast-paced environment
- Knowledge of the hospitality industry is a plus
- Professional and friendly demeanor
- Ability to work independently and as part of a team
- Competitive salary
- Health insurance
- Paid time off
- Professional development opportunities
- Dynamic and collaborative work environment
- Opportunity for growth and advancement within the company
Join our hospitality team and be a part of our mission to provide exceptional digital solutions to businesses in the hospitality industry. Apply now!
