Job Introduction
G4S Secure Solutions (SA), a leading provider of integrated security management solutions, has a vacancy for a Collections & Revenue Team Leader based in Centurion, reporting to the National Ledger Manager.
The successful incumbent is a self-starter with a proven track record in maintaining company policy, adopting best practices, and is able to exercise sound judgement in the pursuit of the achievement of the goals of the organisation, and understanding the role which the Collections & Revenue Team Leader plays within a successful business unit. The incumbent will be expected to be results driven and to live the values of the organisation.
We welcome applications from all suitably qualified candidates, but SA citizens will have a distinct advantage.
Role Responsibility
Main Purpose of the Role
The Collection and Revenue Team leader role is responsible to provide efficient and accurate financial and administrative
support for the accounts receivable processes.
This position has multiple core focus areas which include Debtor's management, maintenance, and reconciliation of
account ledgers, reporting and analyses of bad debt, debtors ageing, and cashflow projection.
Determine monthly collection targets
- Obtain month end ageing data and a list of new invoices billed for the month
- Determine National contract invoices
- Compile monthly collection targets for each area
- Ensure compliance to financial policies and procedures as documented
- Obtain month end ageing report
- Calculate monthly bad debt Provision
- Ensure compliance to financial policies and procedures as documented
- Obtain month end ageing report
- Complete monthly debtors reconciliation to Balance Sheet
- Ensure compliance to financial policies and procedures as documented
- Obtain an Age analysis per legal entity
- Provide constructive feedback to regions on a monthly basis (results and recommendations on what to focus on during the next month)
- Analyze collections for the month
- Provide feedback on collection performance
- Ensure billing/receipting of National accounts are done accurately on a monthly basis by National AR clerk
- Manage legal accounts with the Regional office
- Resolve problems/queries via e-mails, meetings or telephonically that cannot be resolved by AR clerks
- Any queries raised by EXCO
- Ensure timeous and accurate billing of contract and sundry invoices as per source documentation
- Ensure customer statements and invoices are sent out to all customers
- Ensure that all credit notes are processed in line with the approved DOA
- Ensure that monthly revenue reconciliations are done and submitted within agreed deadlines
- Facilitate the collection of all due and overdue debt as well as a reduction of bad debt (where applicable)
- Report monthly on cash flow
- Obtain each areas revenue per customer
- Analyze the revenue and compile a monthly revenue analysis in compliance to financial policies and procedures as documented
- Identify monthly Top customers and distribute information to relevant stakeholders timeously in compliance to financial policies and procedures as documented
- Obtain clear, correct and complete information and evaluate according to standards
- Ensure correct analysis and accurate compiling of collections reports.
- Distribute reports to relevant stakeholders
- Review current systems reports and ensure continuous improvement
- Ensure all team members have clearly defined job profiles aligned to the profile of the manager
- Manage the leave schedule of the team to ensure full coverage at all times
- Ensure performance contracts are in place and regular goal reviews completed to assess achievement of results
- Apply poor performance management or employee relations management principles and processes should this be required
- Provide support, coaching (train) and mentoring continuously to ensure that objectives are met
- Allocation resources appropriately to ensure operational demands are met
- Ensure that events/activities taking place in team are effectively communicated within the team and to other teams requiring the information
Qualification & Experience
- Grade 12
- Minimum 3 years People Management
- Minimum 3 years experience in Accounts receivable / Collections
- Knowledge of accounting processes and principles
- Knowledge of accounting software
- Understanding of the organizational environment
- Understanding the goals and objectives of the organization
- Customer services principles
- Computer Literacy(MS Office and ChromeOS)
- Leading people
- Communication skills (written and verbal)
- Cost Saving
- Working with complexity (problem solving)
- Managing professionally (Supporting and working with others)
- Delivering strategy
- Delivering performance
- Customer Thinking
- Collaboration and cooperation
- Driving change
- Awareness of the market environment