Posted on: 29 November 2023
ID 893958

General Assistant (Housekeeping) - Living Lifestyle

Duties & Responsibilities
  • To ensure that the Company & Statutory regulations regarding cleanliness & hygiene are complied with within all tasks undertaken
  • To ensure that the quality standards of both customer service and operating processes, health and safety standards and food standards are met
  • Assists in the preparation of meals, especially salads and desserts
  • Places entrees, salads, desserts and other food on the serving line
  • Keeps the serving line well-stocked and clean
  • May assist in training new employees
  • Stores and records food leftovers
  • Keeps canteen tables, kitchen and other areas clean and orderly
  • To ensure that customer expectations are met within the provisions of the contract
  • To ensure a high level of customer service within the area of responsibility
  • Where applicable, to ensure that stock in the designated area of responsibility is counted and signed over to the correct staff on the following shift
  • To carry out any reasonable request by management
  • To report and where possible take action when faced with customer and client complaints or compliments
  • To attend meetings and training courses as may be necessary
  • Performs related work as assigned
  • May be required to assist with any other duties that may be outside scope of responsibility
Skills and Competencies
  • Interpersonal Skills: Client/customer interface
  • Trustworthy and Reliable
  • Attention to details
  • Motivated
  • Passion about service with a smile
  • Must enjoy practical and methodical work
  • Be honest and reliable
  • Have good hand-eye coordination
  • Be able to work quickly and safely
  • Have good personal hygiene
  • Be free from skin allergies to foods and detergents
  • Have good communication skills
  • Must be able to work as part of a team
  • Customer service orientated
Qualifications
  • Grade 11
  • 1 -2-year experience in a similar role
  • Culinary qualification would be advantageous
Occupation:
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