Field Technician (RAN)

ROLE PURPOSE

To achieve a level of competency for PPM (Preventative Passive Maintenance) and be able to service the Vodacom sites as per specification from the customer.

To achieve a level of competency for CPM (Corrective Passive Maintenance) and be able to service the Vodacom sites as per specification from the customer.

To achieve a level of competency for Vandalism and Restoration and be able to service the Vodacom sites as per specification from the customer.

To achieve a level of competency for RF (Radio Frequency) and be able to service the Vodacom sites as per specification from the customer.

To achieve a level of competency for RAN (Radio Access Networks) and be able to service the Vodacom sites as per specification from the customer.

To achieve a level of competency for TX (Transmission that includes Microwave, Optical Fibers, and other forms of transmission) and be able to service the Vodacom sites as per specification from the customer.

To achieve a level of competency for Generator Deploying, recovery and refueling in order to service the Vodacom sites as per specification from the customer.

To achieve a level of competencies in the following areas as covered by the SOW 2.21 as Electrical Qualifications as Electrician (26D), or section 28 and Wiremans License as an Installation Electrician.

To achieve a level of competencies in the following areas as covered by the SOW 2.21 not limited to Electrical Qualifications such as Air-Conditioning and free cooling system training.

To achieve a level of competencies in the following area as covered by the SOW 2.21 to be able to do Fall Arrest and rescue, Rope Access training and including rope rigging for lifting of equipment.

To achieve a level of competencies in the following area as covered by the SOW 2.21 Site alarm Installations and commissioning also including rectifiers and transmission equipment.

To achieve a level of competencies in the following area as covered by the SOW 2.21 such as E1 (Ethernet), Microwave and optical fibers installation and commissioning. To be confident and skilled in all Vodacom vendor equipment and solutions currently built in the Vodacom frame.

To achieve a level of competencies in the following areas as covered by the SOW 2.21 but not limited to Arc and CO2 Welding.

MAIN OUTPUTS

Maintain the Client's sites as specified by the Customer- according to schedule 2.21 Scope of Work and any instructions/standards provided
Support the Technician to Meet the daily/weekly/monthly Target per County as required
Assistant must ensure Tools, Vehicles, Test Equipment, Laptops, Cellphones are looked after and checked for condition and ensure all of these are safe for use and maintained on a register
Assistant must ensure he/she complies and support the Technician adhere to the Health and Safety requirements of Bidvest FM and the clients requirement as applicable on the site
To ensure and support the Technician in all access procedures as well as work status updates are done in accordance with the agreed procedures and processes
Support Technician to reduce the OOS (Out of Service) to within the service Level Agreement
Support Technician to meet the Network Availability Target per County as set down by the Customer
Ensure that all relevant alarms are cleared before leaving a site visit
Ensure that all tasks are updated, as required on the provided tools and systems
Ensure that all required activities are completed, as per the scope of work, either on an A, B, C or Adhoc service. Ensure that all required pictures are taken according to guidelines and submitted, as per the scope of work for the relevant services being performed
Ensure that all site procedures are always followed as specified by the client
The assistant will follow and support the technician to the relevant service procedures as per the scope of work. Adhere to Quality assurance and control, as indicated in the scope of work, report back on any deviations during a site service, SSF (Sub Standard Form) to be also submitted as required for the service type performed
Assist with site access, duties on site and when required other technicians
Adhering to instructions given by Technician
Support Technician to ensure that allocated sites are alarm free as defined from time to time