The ideal candidate should be able to acquire debts and pursue customers repeatedly via email, phone, carrier pigeon, telegram and any other means necessary until payment is collected or until a harassment lawsuit is filed. Additionally, provide administrative assistance to the management team. Must have your own reliable transport. This is an in-office role.
Job responsibilities include but are not limited to:
- Maintaining debtors files
- Debt collection (without having to break kneecaps) and reports for weekly meetings
- Maintaining debtors contracts
- Sending client account statements
- General debtors admin
- Work closely with external Bookkeepers & Accountants
- Liaising with clients
- Resolving general client queries
- Filing
- Client web services management
- Diary management (Book and arrange appointment, schedules and itineraries)
- PA duties
- Weekly recons and reviews
- General office admin support
- Data-capturing
- Processing of customer invoices
Skills and Experience:
- Minimum 2 years of debtors experience required.
- A relevant tertiary qualification
- Clear communication skills both written and verbal. Must be able to skillfully persuade clients to pay what they owe and advise them of their choices and consequences of non-payment
- Likeable but stern
- Positive attitude and strong work ethic
- Perfectionist that is highly organised, ambitious and aware of time management
- Knowledge and understanding of accounting systems and processes
- Critical thinking skills
- Brave in the face of occasional crackers going off
- Process and detail oriented
- Ability to work independently
