Call centerJob search results in: Finance jobs in Cape Town

.Responsible for delivering sales against specified targets.Minimum Requirements2 years Credit Loan Call Center Sales experience.Call Center experience working from home.Outbound Call Center experienc

s a firm believer in the African opportunity and our diverse talent reflects this.The position is a Call Centre Agent within the Customer Service Centre.Key Result AreasClient Service DeliveryDeals wi

rse talent reflects this.Job Description SummaryThis role delivers client service by taking inbound calls and making outbound calls in adherence to procedural, productivity and quality standards. The

customer expectationsProcessing new and existing business on behalf of customers and advisorsSkillsCall Center, Call Center Administration, Inbound Call CenterEducationMatriculation Certificate (Matr

inimum of 3 years' experience in selling short term insurance either as a broker agent or tied agentCall center agents not preferred unless they have a minimum of 5 years' experienceAll required regul

customer expectationsProcessing new and existing business on behalf of customers and advisorsSkillsCall Center Inbound, Call Center OutboundEducationMatriculation Certificate (Matric) (Required)Closi

e additional South African languages including Sotho/Tswana/Pedi (mandatory).2 years client service call centre experience, dealing with calls and all related admin functions.Understanding of long - t

inimum of 3 years' experience in selling short term insurance either as a broker agent or tied agentCall center agents not preferred unless they have a minimum of 5 years' experienceAll required regul

y towards our companyEffectively communicate, presenting correct tones, active listening skills and call controlsListen attentively, be friendly, say thank you and sincerely apologise when appropriate

uditors to ensure compliance with regulatory requirements and industry standardsParticipate in on - call rotation to provide 24/7 support for security incidentsTHE COMPETENCIES WE'RE AFTERStrong writt

r against customer and business expectations.Key Responsibilities:Managing the daily running of the call centre, including effective execution of the resource planApplying call centre strategies to op

Job Title: English Speaking Call Center AgentLocation: Cape Town CBDSalary: Between R9 500 & R12 500 per monthStart Date: 3rd July 2023Working Hours: 24/7 environment with 5 days on 2 days offJob

nformation and resolution of issues.Customer Needs ClarificationSet clear objectives for each sales call; develop and make presentations that are tailored to the known interests, needs, issues, and co

onDescribe process of data cleansing and adjustmentsIdentify business factors that has an impact on call volumes and patternsDescribe contact routing options and the impact it has on data collection a

The incumbent is individually accountable for achieving results through own efforts.Minimum 5 years Call Centre experienceVernacular language preferableCall audits/coaching/efficiency knowledge advant

eam leader on all activities relating to the role Skills and competencies required: Experience in a call center customer service environment is essential, minimum 3 yrs Experience in an inbound collec