Customer serviceJob search results in: Finance jobs in Cape Town

ities for growth and development.Core CompetenciesCultivates innovation - Contributing independentlyCustomer focus - Contributing independentlyDrives results - Contributing independentlyCollaborates -

each other. Were constantly evolving and were doing it fast.Grow With Us.About The RoleThe Head of Customer Support at Yoco is responsible for leading and managing the customer support function to en

ational Qualifications (Ideal Or Preferred)n/a KnowledgeMinimum:Call centre processes and proceduresCustomer care and service protocolsBasic IT knowledgeIdeal:Capitec Bank systemsSkillsCommunications

s, legislation, and regulations affecting TMF, clients and subcontractorsGeneralProvide exceptional customer service whilst being empathetic with customersIdentify, map and manage business unit - rela

oblem Resolution experience. Where applicable, Foreign experience.Technical / Professional KnowledgeCustomer service principles Product Knowledge Problem solving skills Relationship management Nedbank

akeholders and service providers.Core CompetenciesCultivates innovation - Contributing independentlyCustomer focus - Contributing independentlyDrives results - Contributing independentlyCollaborates -

our diverse talent reflects this.Job DescriptionThis role is responsible for providing exceptional customer service and financial education and to achieve lending, servicing, transactional banking an

in a team as well as by yourselfCore CompetenciesCultivates innovation - Contributing through othersCustomer focus - Contributing through othersDrives results - Contributing through othersCollaborates

Support process enhancement and continuous process improvements, utilising systems as required Zero Customer escalations related to delivery within your span of controlCritical competencies for succes

role is to plan and implement marketing initiatives that effectively engage target audiences, drive customer acquisition, and enhance brand awareness and loyalty on a global scaleMukuru is a fast - pa

al services professional, you will be accountable for maintaining superior service delivery to your customers, through effective personal time and task management.What do we need from you?Matric/Grade

egarding PHP channel enhancement opportunities and evolving members needsServicing our members in a customer centric way to ensure that we live by our service principles Ensuring excellent quality ser

older ManagementIdentify and mitigate internal systems and procedural barriers to enhance excellent customer serviceBuild and maintain effective internal and external stakeholder relationships for the

solution skills. Foreign experience is desirable where applicable.Technical / Professional KnowledgeCustomer service principles Product Knowledge Problem solving skills Relationship management Nedbank

dministration division that deals with all other types of communication and correspondence from our customers. You will be responsible for providing professional and effective services to brokers, adv

tion. Additionally, they must have experience in foreign exchange.Technical / Professional KnowledgeCustomer service principles Product Knowledge Problem solving skills Relationship management Nedbank

ill oversee a team of Case Resolution Specialists and ensure efficient management and resolution of customer disputes, chargebacks (Service and Fraud related) and inquiries related to banking products

for someone who is a perfectionist when it comes to Accounting practices, the Debtor's Function and Customer Service.Job Duties: Debt Collection Follow up and resolve queries Assisting with invoicing

ovided by Santam, with due consideration to fairness, equity and materiality principles of Treating Customers Fairly.What will make you successful in this role?Mandated to recommend to stakeholders in

experienceTechnical / Professional KnowledgeProduct sales skills Sales Strategies Product Knowledge Customer service principles Nedbank policies and procedures Customer relationship management Behavio

sectors. Through strongclient relationships, expert advice, strategic partnerships, and exceptional customer service, this roleaims to drive growth and establish a strong market presence for the schem

pliance rules. The incumbent is individually accountable for achieving results through own efforts. Customer focused role.Provides telephonic and face - to - face service to customers. Adheres to serv

perience. If you join us as a Community Associate, you will help create a great environment for our customers, which means they return happy, time and time again.What youll needCustomer service - this

cies: Critical objectives and responsibilitiesBusiness insightCommunicationCollaborationConsultationCustomerLeading with influenceInnovationPersonal masteryExecutingResponsible for providing Quality A

Are you passionate about delivering top - notch customer service and ensuring the highest quality standards? Were seeking a dedicated Quality Assurance Specialist to join our Payment Operations team.

inct advantage;Excellent interpersonal and teamwork skills;Structured and detail oriented;Excellent customer service and communication skills;Ability to prioritise work and meet strict deadlines;Good

.Job DescriptionThis role will form part of the Mass Foundation Cluster which is one of the largest customer - facing business segments in Old Mutual. Our vision is to be our customers' most trusted f

experienceTechnical / Professional KnowledgeProduct sales skills Sales Strategies Product Knowledge Customer service principles Nedbank policies and procedures Customer relationship management Behavio

Are you eager to dive into the world of customer experience and make a real impact? Were looking for a Customer Journey Mapping Specialist to join our team and work directly with the Customer Journey

ities for growth and development.Core CompetenciesCultivates innovation - Contributing independentlyCustomer focus - Contributing independentlyDrives results - Contributing independentlyCollaborates -

llaboration:Work closely with cross - functional teams, including network planning, operations, and customer support, to ensure a holistic approach to network performance optimization.Communicate perf

ities for growth and development.Core CompetenciesCultivates innovation - Contributing independentlyCustomer focus - Contributing independentlyDrives results - Contributing independentlyCollaborates -

mpliance standards. The incumbent will be required to assess the quality of agent interactions with customers in line with regulatory and process requirements, by highlighting risks in agent interacti

o day running and maintenance of portfolios by providing a central office - bound contact point for customer service queries/ requests, administration assistance and adding value to clients through th

pendentlyCollaborates - Contributing independentlyCultivates innovation - Contributing independentlyCustomer focus - Contributing independentlyDrives results - Contributing independentlyAbout The Comp

ng professional ethics. Situated in Tygerfalls, Northern suburbs of Cape Town, we offer exceptional customer service and expertise in accounting and tax matters.Role DescriptionThis is a full - time o

ssment. Enhance the image of the company through the continuous delivery of efficient and effective customer service. Foster effective relationships with supply chain partners. Technical support to br

e necessary in order to meet client needs;Provide professional after - sales support to enhance the customers experience;Negotiate renewals with the client and ensure timeline performance;Respond to c

ou.An accredited financial adviser provides pro - active, on demand financial service and advice to customers within an allocated customer market.You will be accountable for maintaining superior servi

d procedures related to area of specialization.Build and maintain stakeholder relationships.Deliver customer service through adherence to quality service standards.Achieve expected financial targets a

y and legislative knowledge is always current in order to resolve binder broker issues and queries, customer complaints.Ensure adherence to binder contract rights and obligations, organisational polic

can opportunity and our diverse talent reflects this.The position is a Call Centre Agent within the Customer Service Centre.Key Result AreasClient Service DeliveryDeals with client enqueries via telep

siness area.Corporate knowledge and experience advantageousSkillsCall Center, Corporate Experience, Customer Service, Office Administration, Phone Support, Strong Technical skills and attention to det

gulations applicable to onboarding new clients and entities.Personal AttributesHighly organized and customer - focused Accurate and detail orientated. Self - motivated, proactive, taking ownership of

to build awesome products, thrive on analyzing, stay ahead of the market trends and understand the customer and the ecosystem, and shouldnt be afraid to get your hands dirty.What youll do: but not li

a firm believer in the African opportunity and our diverse talent reflects this.Job DescriptionThe Customer Support Specialist handles complex administration, reporting and client queries with regard

ity to adapt to changing priorities and work in a fast - paced environment.Duties & ResponsibilitiesCustomer Service ManagementEnsure the performance and service excellence of the facilities service d

lent reflects this.Job DescriptionThis role is responsible for co creating, ideating, and executing customer communications, engagement & correspondence strategy (Operational communications, Business

Tracks supplier spend and provide feedback to necessary stakeholders.Delivering Results and Meeting Customer ExpectationsStakeholder relationship management NetworkingAnalysing and ability to identify

l services organisation that offers a broad spectrum of financial solutions to retail and corporate customers across key market segments in 17 countries. The lines of business include Life and Savings

pendentlyCollaborates - Contributing independentlyCultivates innovation - Contributing independentlyCustomer focus - Contributing independentlyDrives results - Contributing independentlyAbout The Comp

iples:We believe that freedom is an inherited rightWe are catalystsWe defend privacyWe cater to our customers to an unprecedented degreeAs a Financial company, we know our investment priorities. We in

roduct and process relevant to the business area.Matric (Grade 12) CertificateExperience in Inbound customer serviceContact Centre qualification or equivalencyProblem solving.EmpatheticPersonal master

collaboratively within Accounts Payable to ensure vendors are paid on timeWork collaboratively with customers and other Business Units to resolve vendor queriesWork collaboratively with Business unit

fficer handles legal/corporate secretarial matters for clients and advisors, provides excellence in customer service, manages a portfolio of clients and develops (close) work relationships with adviso

NQF LevelAdvanced Diplomas/National 1st Degrees Technical / Professional KnowledgeProduct Knowledge Customer service principles Nedbank policies and procedures Customer relationship management Behavio

'll be using your selling skills and empathy, coupled with detailed product expertise to ensure our customers experience exceptional service and support across all customer journeysYour energy will be

to build awesome products, thrive on analyzing, stay ahead of the market trends and understand the customer and the ecosystem, and shouldnt be afraid to get your hands dirty. What youll do (but not l

s RequiredMeticulous attention to detailExcellent written and verbal communication skillsA superior customer service attitudeAbility to work independently and perform under pressure i.e. manage priori

e necessary in order to meet client needs;Provide professional after - sales support to enhance the customers experience;Negotiate renewals with the client and ensure timeline performance;Respond to c