Customer serviceJob search results in: Finance jobs in Cape Town

responsibility to do after hours Strong numerical orientation Highly organized with a high level of customer focus Accurate and detail orientated Critical and analytical capability Ability to perform

other servicing channels as required until the query has been resolved. Servicing our members in a customer centric way to ensure that we live by our service principles. Keeping up to date with produ

ities for growth and development.Core CompetenciesCultivates innovation - Contributing independentlyCustomer focus - Contributing independentlyDrives results - Contributing independentlyCollaborates -

guish Glacier.What will you do?Under general supervision responsible for a combination of sales and customer service, both pro - active and re - active. Duties include cross - selling to clients as we

ple around the world invest safely in crypto. We do this by cutting through the hype and supporting customers at every step of the way. All products and cryptocurrencies on our platform must first mee

te / Vocational Qualifications (Ideal Or Preferred)KnowledgeMin:Call centre processes and proceduresCustomer care and service protocolsBasic IT knowledgeIdeal: Capitec Bank systemsProviewPostilionTerm

er in the African opportunity and our diverse talent reflects this.Job SummaryTo provide a positive customer experience by being helpful and sensitive to customer needs, managing expectations and prov

ective Investment Schemes and Retirement productTechnical / Professional KnowledgeProduct Knowledge Customer service principles Nedbank policies and procedures Customer relationship management Behavio

nal processesPersonal Attributes Strong numerical orientation Highly organized with a high level of customer focus Accurate and detail orientated Critical and analytical capability Ability to perform

nts.Manage consumer engagements on our various platforms and/or Outbound Channels.Provide excellent customer service and manage client expectations accordingly.Transfer eligible consumers to our exper

egotiation skillsProblem solving skillsRisk Assessment and analysisInsurance Principles and practiceCustomer and Personal ServiceClerical and administrative proceduresBe professional at all times with

king of a function as well as management of work volumes / flow. Establishes and maintains client / customer relationships. Could take accountability for the implementation of a strand of an operation

ple around the world invest safely in crypto. We do this by cutting through the hype and supporting customers at every step of the way. All products and cryptocurrencies on our platform must first mee

rences of target markets as part of our expansion efforts.Ensure the brand strategy aligns with the customer journey, providing a consistent and positive experience across all customer touchpoints.Inc

come good at what you do and are constantly pushing yourself to do it.Ensure growth and increase in customer base by ensuring the management of existing clients, generates new leads and grows active c

ities for growth and development.Core CompetenciesCultivates innovation - Contributing independentlyCustomer focus - Contributing independentlyDrives results - Contributing independentlyCollaborates -

e necessary in order to meet client needs;Provide professional after - sales support to enhance the customers experience;Negotiate renewals with the client and ensure timeline performance;Respond to c

e distribution.Conduct closings for closed - ended funds/admittance of investors and undertaking of customer due diligence.Set up of open - ended funds, closed - ended funds structured as companies/li

iples:We believe that freedom is an inherited rightWe are catalystsWe defend privacyWe cater to our customers to an unprecedented degreeAs a Financial company, we know our investment priorities. We in

global and enterprise - level merchants Analyzing and enhancing sales efficiency Develop and refine customer satisfaction strategies Motivating and nurturing the local sales team for optimal performan

collaboratively within Accounts Payable to ensure vendors are paid on timeWork collaboratively with customers and other Business Units resolve vendor queriesWork collaboratively with Operations teams

multiple demanding deadlinesOrganised, efficient, self - driven with excellent communication skillsCustomer service - focused with a commitment to accuracy and meeting deadlinesWhy work for us? Flexi

h Ability to be resourceful and proactive when issues arise Excellent organizational skills Multitasking and time - management skills, with the ability to prioritize tasks Customer service attitude#HB

, chats and emails taken by our Payment Operations team. You will monitor and assess the quality of customer interactions across all channels.The Quality Assurance Specialist is also responsible for i

ial Accounting;Excellent interpersonal and teamwork skills;Structured and detail oriented;Excellent customer service and communication skills;Ability to prioritise work and meet strict deadlines;Good

tilisation: Obtain walk in client or data leads from the Bank staff in the branches (Consultants, | Customer Experience: To provide service excellence and achieve customer satisfaction | Risk & Contro

inbound/outbound telephonic communication with client base. Ensures the quality of service exceeds customer expectations and establishes constructive relationships with client base. Utilises IT syste

stakeholders.Personal Attributes Strong numerical orientation Highly organized with a high level of customer focus Accurate and detail orientated Ability to perform well under pressure and show maturi

Communication KnowledgeMinimum:Call centre management procedures and quality assurancePrinciples of customer serviceCard Machine / Transactional environmentVendor managementIdeal: Banking systems Post

ot Limited To)To resolve payment queries to ensure timeously release of orders.To deliver Excellent customer Experience by owning resolution of queries and proactively sharing best practice with the t

fiduciary services that can be accessed through various platforms. Business Shared Services is the customer facing business unit within SRA.As we Live in Confidence we believe in creating and cultiva

criptionIn this role, you will form part of the Mass Foundation Cluster which is one of the largest customer - facing business segments in Old Mutual. Our vision is to be our customers' most trusted f

utually defined goals and expectations. The Key Account Managers core focus will be on high - value customers demonstrating strategic profitable growth opportunities.Excited yet? Continue reading to f

nal processesPersonal Attributes Strong numerical orientation Highly organized with a high level of customer focus Accurate and detail orientated Critical and analytical capability Ability to perform

criptionIn this role, you will form part of the Mass Foundation Cluster which is one of the largest customer - facing business segments in Old Mutual. Our vision is to be our customers' most trusted f

ienced, dynamic, energetic, agile Senior Project Manager to join our team.MFC is one of the largest customer - facing business segments in Old Mutual. Our vision is to be our customers' most trusted f

ple around the world invest safely in crypto. We do this by cutting through the hype and supporting customers at every step of the way. All products and cryptocurrencies on our platform must first mee

quality results by adhering to standards and guidelines, recommending improved procedures.Follow up customer enquiries/incidents where necessary and complete logs.Support all Success Factor Modules, p

en spent in the Business Banking environment.Experience of managing a complex portfolio of business customers with a service and financial analysis focus.Holding responsibility for client relationship

f responsibility to do after hoursStrong numerical orientationHighly organized with a high level of customer focusAccurate and detail orientatedCritical and analytical capability Ability to perform we

to lead the crafting, defining, owning and enabling the end - to - end Servicing Experience of the customer across the Servicing Portfolio and across engagement channels / products / segments.The inc

ther Leadership CharacteristicsExperience of line management direct, matrix/indirect.Focuses on the customer.Acts with the highest level of integrity, generating trust and protecting clients interests

ties for growth and development.Core CompetenciesCultivates innovation - Contributing through othersCustomer focus - Contributing through othersDrives results - Contributing through othersCollaborates

eligion, national origin, disability, sexual orientation, gender identity, veteran status, military service, genetic information, or any other characteristic or conduct protected by law. NCR is commit

orking relationship with different business channels and external consultants by offering excellent customer service relating to employee benefits products. Collecting market intelligence and prepare

experience in Capitec. Leading people to achieve goals and targets such as in services, sales, and customer facing organisations. Ideal:Previous management or supervisory experience of leading a sale

on with respect to attainment of business plans, decision making, operations, sales, compliance and customer service Drive a culture of high performance within the region through present and courageou

of reliability. To be successful, this person must show initiative, be motivated by technology, and customer service delivery that builds trust while possessing great attention to detail.This role req

sitive differenceConnected - we stay close to, learn from and look to understand each other and our customersCompassionate - we go out of our way to care about our colleagues, our customers and our co

stakeholders at all levels of the organization, including 3rd parties and service providers.Monitor customer delivery constraints and escalate exceptions to management.Ensure Service Level Agreements

stakeholders at all levels of the organization, including 3rd parties and service providers.Monitor customer delivery constraints and escalate exceptions to management.Ensure Service Level Agreements

buying a home or a car, to sending a child to college, to growing a business by connecting with new customers we empower consumers and our clients to manage their data with confidence. We help individ

erstanding of Collective Investment Schemes and Retirement productTechnical / Professional KnowledgeCustomer service principles Product Knowledge Problem solving skills Relationship management Nedbank

pliance rules. The incumbent is individually accountable for achieving results through own efforts. Customer focused role.Provides telephonic and face - to - face service to customers. Adheres to serv

tment Fund (AIF) structuresUniversity degree in Law, Accounting, Business or relevant subjectStrong customer service orientation and excellent communication skills, both verbal and written, with the a

experienced, dynamic, energetic, agile Programme Manager to join our team.MFC is one of the largest customer - facing business segments in Old Mutual. Our vision is to be our customers' most trusted f

- level executives) on an on - going basis. You will be talking to external stakeholders including customers and the market at large. Your storytelling skills will be tested how you speak about produ

and repair personnel.Ensure client needs are met by participating in client progress reports.Ensure customer needs are met by facilitating sign - off of designs by relevant stakeholders.Keep abreast o

Prefered skillsAttention to Detail, Banking Services, Technical Support, Troubleshooting, Customer Service, System Administration, Information Technology, Computer Science, Problem Solving, Workable S

fostering teamworkDemonstrates initiative and drive to pursue and achieve goalsDelivers exceptional customer serviceHonest, accountable and live the IDM valuesExcellent verbal skillsAbility to priorit