Customer serviceJob search results in: Finance jobs in Cape Town

rocessContribute towards the interface (standards, patterns, components, tools etc.) and knowledge (customer, business, trends, metrics etc.) frameworks that form the basis of the Old Mutual digital e

oblem Resolution experience.Must have foreign exchange experience.Technical / Professional KnowledgeCustomer service principles Product Knowledge Problem solving skills Relationship management Nedbank

ng and product development skills and experience in applying the Actuarial control cycleInterest in Customer Engagement and ServicingExperience in dealing with complex dealsIf you are a committed stan

ities for growth and development.Core CompetenciesCultivates innovation - Contributing independentlyCustomer focus - Contributing independentlyDrives results - Contributing independentlyCollaborates -

gentlyAbility to work under pressureAccuracy and attention to detailAnalytical thinkingCommunicationCustomer FocusDecision making skillsIntegrityEducation N3 in Electrical Engineering Electrical trade

tageousExperience in the short - term insurance industry advantageousDelivering results and meeting customer expectationsRelating and networkingApplying expertise and technologyAchieving personal work

rovide technical underwriting expertise with a clear focus on growth, profitability, efficiency and customer satisfaction. Manage the product set in line with the company risk appetite and business st

ensive telephony and administration client service to policyholders and other internal and external customers.RequirementsMatric / Grade 12.Ability to speak and understand English, and two or more add

ple around the world invest safely in crypto. We do this by cutting through the hype and supporting customers at every step of the way. All products and cryptocurrencies on our platform must first mee

ng of databases.Effective communication skills in English, both oral and written, along with robust customer service abilities.Exceptional attention to detail.BenefitsRemote work for any locationFlexi

n proprietary systems (CMMS, BMS & iBMS)Key Attributes & CompetenciesIntegrityAccountabilityCustomer focusedLong Term PlanningGood interpersonal relations and communication skillsAbility to us

thcare insurance policies written through YuLife, ensuring all clients, intermediaries and internal customers are provided with a personable, first class customer service.Day to day responsibilities i

skillsProject Management skillsCore CompetenciesCultivates innovation - Contributing through othersCustomer focus - Contributing through othersDrives results - Contributing through othersBeing resili

ng and product development skills and experience in applying the Actuarial control cycleInterest in Customer Engagement and ServicingExperience in dealing with complex dealsIf you are a committed stan

ng of databases.Effective communication skills in English, both oral and written, along with robust customer service abilities.Exceptional attention to detail.BenefitsRemote work for any locationFlexi

ng of databases.Effective communication skills in English, both oral and written, along with robust customer service abilities.Exceptional attention to detail.BenefitsRemote work for any locationFlexi

ge driver lifecycle and performance.Handling escalations and managing conflict resolutions with our customersPlanning, processing, and executing approved vehicle repairs and services through our prefe

othersCollaborates - Contributing through othersCultivates innovation - Contributing through othersCustomer focus - Contributing through othersDrives results - Contributing through othersTurnaround t

oblem Resolution experience. Where applicable, Foreign experience.Technical / Professional KnowledgeCustomer service principles Product Knowledge Problem solving skills Relationship management Nedbank

ng of databases.Effective communication skills in English, both oral and written, along with robust customer service abilities.Exceptional attention to detail.BenefitsRemote work for any locationFlexi

ent service on a holistic basis;Consistently demonstrating excellent performance;Continued focus on customer service and quality control;Lead from a position of strong emphasis on controls and ability

ng of databases.Effective communication skills in English, both oral and written, along with robust customer service abilities.Exceptional attention to detail.BenefitsRemote work for any locationFlexi

my of Africa by building world - class payment products. Developed in - house, our solutions enable customers to make and receive business payments quickly and securely and allow enterprises to trade

ng of databases.Effective communication skills in English, both oral and written, along with robust customer service abilities.Exceptional attention to detail.BenefitsRemote work for any locationFlexi

BDO Global Outsourcing has been developing a Global Payroll Solution that combines best of breed customer service technology platform with the experience of BDOs renowned global office network.Require

ment & ensure that all team members perform in accordance with the company Values. Ensure great customer serviceEnsure that your team is highly service orientated and responsive to client needs. A

iscovery Brand Ambassador, who lives the values of Discovery and has the ability to create dazzling customer experiencesAreas of responsibility may include but not limited toNavigate the client experi

rives success through effective negotiation and engagement with others; Understanding importance of customer service, quality control and monitoring of business risks; Leading from a position of stron

othersCollaborates - Contributing through othersCultivates innovation - Contributing through othersCustomer focus - Contributing through othersDrives results - Contributing through othersTurnaround t

ge ourselves and each other. Were constantly evolving and were doing it fast.Grow With Us.About The Customer Support TeamThe Customer Support team is committed to providing an outstanding customer exp

ng of databases.Effective communication skills in English, both oral and written, along with robust customer service abilities.Exceptional attention to detail.BenefitsRemote work for any locationFlexi

ple around the world invest safely in crypto. We do this by cutting through the hype and supporting customers at every step of the way. All products and cryptocurrencies on our platform must first mee

Introduces initiatives to encourage collaboration and actively breaks down barriers between groups.Customer Focus - Able to build strong customer relationships and deliver solutions. Creates a sense

experienceTechnical / Professional KnowledgeProduct sales skills Sales Strategies Product Knowledge Customer service principles Nedbank policies and procedures Customer relationship management Behavio

ceptional client service.FINANCESupport client retention and new business acquisition via excellent customer service and maintaining excellent client relationships.Ensure pricing and Ts & Cs in qu

ities for growth and development.Core CompetenciesCultivates innovation - Contributing independentlyCustomer focus - Contributing independentlyDrives results - Contributing independentlyCollaborates -

ips Targeting Sales Opportunities Qualifying Sales Building Networks Driving for results Sustaining Customer Satisfaction Disclaimer Preference will be given to candidates from the underrepresented gr

lutions. The products have significant assets under management and service more than half a million customers.As the regulatory environment and industry standards evolve, we need to ensure the suite k

d processes for the Cape Town office and the private debt team and providing the highest quality of customer service. Given the divisional responsibilities outlined below, the candidate will require t

y and experience of managing teams will be a great advantage Core competenciesCultivates innovation Customer focus Drives results Collaborates Being resilient Personal attributesFinancial acumen Commu

pendentlyCollaborates - Contributing independentlyCultivates innovation - Contributing independentlyCustomer focus - Contributing independentlyDrives results - Contributing independentlyTurnaround tim

ities for growth and development.Core CompetenciesCultivates innovation - Contributing independentlyCustomer focus - Contributing independentlyDrives results - Contributing independentlyCollaborates -

rvice levels across.Actively manage and report on operations and the achievement of targets.Resolve customer queries or complaints effectively and within SLA, maintain service, quality and desired out

othersCollaborates - Contributing through othersCultivates innovation - Contributing through othersCustomer focus - Contributing through othersDrives results - Contributing through othersTurnaround t

RequiredMeticulous attention to detail Excellent written and verbal communication skills A superior customer service attitude Ability to work independently and perform under pressure i.e. manage prior

divisionEnhance the image of the company through the continuous delivery of efficient and effective customer serviceKey ResponsibilitiesTechnical expertise: To evaluate and investigate all claims rece

ple around the world invest safely in crypto. We do this by cutting through the hype and supporting customers at every step of the way. All products and cryptocurrencies on our platform must first mee

pendentlyCollaborates - Contributing independentlyCultivates innovation - Contributing independentlyCustomer focus - Contributing independentlyDrives results - Contributing independentlyTurnaround tim

y creating new and better ways for the organisation to be successful.Client Focus - Building strong customer relationships and delivering customer - centric solutions.Drives Results - Consistently ach

enceMinimum:2 yrs work experience in a client focussed or call centre type environment Dealing with customer enquiries.Ideal:Experience in a financial or banking environment Basic technical/systems kn

collaboratively within Accounts Payable to ensure vendors are paid on timeWork collaboratively with customers and other Business Units resolve vendor queriesWork collaboratively with Operations teams

Reporting to: Customer Care Team ManagerJob Purpose: To asses and resolve enquiries, requests and complaints by telephone, email or other media to ensure that customer enquiries are resolved efficient

pport and enable the Operations team and Sales Team to grow and retain market share; to enhance the customer experience; to retain the customer. Deals with escalated client queries or complaints and r

ate the skills, knowledge of staff, leading to higher - quality outputs, increased productivity and customer satisfaction.LOCATION - Bellville/CenturionWHAT WILL MAKE YOU SUCCESSFUL IN THE ROLE?Provid

fostering teamworkDemonstrates initiative and drive to pursue and achieve goalsDelivers exceptional customer serviceExcellent verbal skillsAbility to prioritize requests and plan accordinglySense of o

ding insights in datasets, synthesizing results, and driving business impact.As a member of the SBI Customer Data Hub you'll be responsible for end - to - end tasks within the data analysis framework,

4 years of relevant experience in managing a large teamYou have a sound understanding of Know Your Customer requirements and international standards requirements in relation thereto.You have strong r

: TechnicalFAIS AffectedFAIS Affected - YesJob PurposeTo drive penetration into the Nedbank banking customer base through relationship building and offering clients Nedbank Insurance solutions. Mainta

y creating new and better ways for the organisation to be successful.Client Focus - Building strong customer relationships and delivering customer - centric solutions.Drives Results - Consistently ach

division within FNZs Delivery team, which provides Platform Consulting services to new and existing customers.RoleThe Solution Consultant role is a key role within this team, and will provide leadersh