Customer serviceJob search results in: Finance jobs in Cape Town

ing all incoming queries (via phone and email channels) from current and prospective clients on our customer support platform. The Help - Desk Team Leader is required to have a thorough understanding

ate the skills, knowledge of staff, leading to higher - quality outputs, increased productivity and customer satisfaction.LOCATION - Bellville/CenturionWHAT WILL MAKE YOU SUCCESSFUL IN THE ROLE?Provid

sthetically elevated, human - centered Designs for the business portfolio.The incumbent will have a customer first, human centered mentality as well as be grounded in design & systems thinking as

ter with an entrepreneurial mindset, capable of taking initiative and finding innovative solutions. Customer service orientation is paramount, and we are looking for someone who is constantly seeking

anager)FINANCEManagement of costs and budgets Provide and thereafter manage a seamless/frictionless customer experience across trade solutions, payments, and forex for the client. Provide input into o

chnical Support Engineer to join our team. Youll be responsible the end - to - end needs of our B2B customers, from pre - sales and integration assistance to post - sales support and analytics.Youll b

constructing the monetary team and structures of the future. They take the financial books of their customers to the next level by providing adaptable finance commodities they can personalize to accom

tlement.Cost containment of claims settlement.Awareness of claims processes and procedures.Optimize customer service and relations to ensure customer satisfactionUpdate client with current status of c

ecision and Transaction Solutions will execute the strategy of Enhanced Protection Service, to help customer to see the full value of Decision Intelligence (DI) while maximize its usage by providing s

re client account status are correct by checking the account history details on the system.Keep the customer profile updated by site visit, sending letters, statements and attach proof on the profile.

d processes for the Cape Town office and the private debt team and providing the highest quality of customer service. Given the divisional responsibilities outlined below, the candidate will require t

Mutual!Job DescriptionYou will form part of the Mass Foundation Cluster which is one of the largest customer - facing business segments in Old Mutual. Our vision is to be our customers' most trusted f

my of Africa by building world - class payment products. Developed in - house, our solutions enable customers to make and receive business payments quickly and securely and allow enterprises to trade

inbound/outbound telephonic communication with client base. Ensures the quality of service exceeds customer expectations and establishes constructive relationships with client base. Utilises IT syste

the creation, development and implementation of new products and solutions to accommodate changing customer needs.  Collaborate cross - functionally with operations staff, business users, p

experienceTechnical / Professional KnowledgeProduct sales skills Sales Strategies Product Knowledge Customer service principles Nedbank policies and procedures Customer relationship management Behavio

Mutual!Job DescriptionYou will form part of the Mass Foundation Cluster which is one of the largest customer - facing business segments in Old Mutual. Our vision is to be our customers' most trusted f

l estimated costs cannot be agreed, negotiate revised costs and methods in the best interest of the customer.Appoint repairers according to Hollards preferred Motor Body Repairer panel and execute BEE

lar reports on delivery of services against agreed service level agreements and in terms of overall customer targets.Provide authoritative, expertise and advice to clients and stakeholders.Build and m

fectively with other departments as necessary Main requirements:Degree in a business - related fieldCustomer care or sales experience is a definite plus Client handling experience in the financial ser

lar reports on delivery of services against agreed service level agreements and in terms of overall customer targets.Provide authoritative, expertise and advice to clients and stakeholders.Build and m

ou.An accredited financial adviser provides pro - active, on demand financial service and advice to customers within an allocated customer market.You will be accountable for maintaining superior servi

ial Accounting;Excellent interpersonal and teamwork skills;Structured and detail oriented;Excellent customer service and communication skills;Ability to prioritise work and meet strict deadlines;Good

a dynamic Product and Operations focused Compliance Manager to lead the compliance journey towards customer - centric innovation! About Us:This exciting Fintech is redefining the way compliance drive

lus. Solid understanding of life insurance processes and terminology. RequirementsDeliver excellent customer service over the phone, building strong relationships with clients and stakeholders. Accura

Mutual!Job DescriptionYou will form part of the Mass Foundation Cluster which is one of the largest customer - facing business segments in Old Mutual. Our vision is to be our customers' most trusted f

any where possibilities are endless and where we remove obstacles on a daily basis in order for our customers to achieve financial inclusion? To us its all about purpose does this resonate with you? W

About the team: We exist, simply to make Luno the simplest, fastest, and most trusted place for customers to buy crypto with their local currency.We achieve our goal in two ways:Firstly, we integrate

anaging the entire sales life cycle from planning to tactical activities for revenue, Understanding customers' diverse & specific business needs and applying services /product knowledge to meet th

ce and advocating for flawless IT Service Delivery in their offices. Work closely with the internal customers/external clients (as required) to ensure IT processes are followed, technology solutions a

pendentlyCollaborates - Contributing independentlyCultivates innovation - Contributing independentlyCustomer focus - Contributing independentlyDrives results - Contributing independentlyTurnaround tim

4 years of relevant experience in managing a large teamYou have a sound understanding of Know Your Customer requirements and international standards requirements in relation thereto.You have strong r

R data & information using the most efficient and accurate. Provides query resolution, ensuring customer satisfaction and adherence to company policies and practicesMasters the use of ServiceNow a

ter with an entrepreneurial mindset, capable of taking initiative and finding innovative solutions. Customer service orientation is paramount, and we are looking for someone who is constantly seeking

they are handled within the agreed SLA, according to the agreed processes and in a professional and customer sensitive manner.Deliver an after hour standby first line support service to end users. Thi

ities for growth and development.Core CompetenciesCultivates innovation - Contributing independentlyCustomer focus - Contributing independentlyCollaborates - Contributing independentlyBeing resilient

ryptocurrencies: Bitcoin, Ethereum and USDC. Weve processed over $21 billion to date.Over 9 million customers across 40 countries have chosen to hold their crypto wallets on Luno because we offer a de

ur exceptional best at Old Mutual!Job DescriptionThis role is responsible for providing exceptional customer service and financial education and to achieve lending, servicing, transactional banking an

sensitivity Ability to work under pressure Good communication skills in EnglishKnowledge And SkillsCustomer ServiceTeam SupportAdministrationQuality, compliance and accreditationPersonal AttributesCo

, we are one of Africa's largest remittances - led FinTech companies. Our remittance service offers customers theopportunity to send money to their relatives or friends. Additionally, we offer critica

ties for growth and development.Core CompetenciesCultivates innovation - Contributing through othersCustomer focus - Contributing through othersDrives results - Contributing through othersCollaborates

ex projects requiring cooperation across business units.Technical expertise is well - balanced by a customer mindset and an appetite to deliver a great customer experience beyond just the technical el

my of Africa by building world - class payment products. Developed in - house, our solutions enable customers to make and receive business payments quickly and securely and allow enterprises to trade

orting between EUC Services, Service Desk and the Regional Teams for alignment.Provides service and customer support during field visitsManage project timelines, branch openings and installationsManag

What will you do?The role exists within Home+s operations department, specifically relating to customer and tradesperson management and expansion.The role reports to the COO of the business and overse

tilisation: Obtain walk in client or data leads from the Bank staff in the branches (Consultants, | Customer Experience: To provide service excellence and achieve customer satisfaction | Risk & Co

ties for growth and development.Core CompetenciesCultivates innovation - Contributing through othersCustomer focus - Contributing through othersDrives results - Contributing through othersCollaborates

ial Accounting;Excellent interpersonal and teamwork skills;Structured and detail oriented;Excellent customer service and communication skills;Ability to prioritise work and meet strict deadlines;Good

;implementation of new products and solutions to accommodate changing customer needs.Collaborate cross - functionally with operations staff, business users, and impl

ding the development and mentoring of more junior team members and providing the highest quality of customer service.Key ResponsibilitiesWorking with the manager to ensure the planning, coordination a

othersCollaborates - Contributing through othersCultivates innovation - Contributing through othersCustomer focus - Contributing through othersDrives results - Contributing through othersTurnaround t

surance products and services and Industry LegislationKnowledge of Pension Funds Act and Treat your Customers Fairly1 - 2 Years' leadership experience will be advantageousDuties and ResponsibilitiesRe

rican group.Job SummaryPerforming core financial crime operational procedures for High Risk and PEP customers focusing on specific customer due diligence, Customer Screening, Onboarding, Ongoing Revie

rican group.Job SummaryPerforming core financial crime operational procedures for High Risk and PEP customers focusing on specific customer due diligence, Customer Screening, Onboarding, Ongoing Revie

5 years experience within a similar role, in an asset management environment.CompetenciesBehaviouralCustomer Focus: The ability to understand and anticipate client needs and deliver excellent service

my of Africa by building world - class payment products. Developed in - house, our solutions enable customers to make and receive business payments quickly and securely and allow enterprises to trade

ities for growth and development.Core CompetenciesCultivates innovation - Contributing independentlyCustomer focus - Contributing independentlyDrives results - Contributing independentlyCollaborates -

TMF, clients and subcontractors.Strong company secretarial skills COESEC GeneralProvide exceptional customer service whilst being empathetic with customers.Identify, map and manage business unit - rel

and via other servicing channels until the query has been resolved Servicing key stakeholders in a customer centric way to ensure that we live by our service principles Keeping up to date with produc

geous Honours degree in business/ information technology preferred Exposure to Marketing analytics, Customer analytics, Strategy development, Digital campaigns, Report development, Product analytics,