Customer serviceJob search results in: Finance jobs in Cape Town

iewing financial reports (IFRS and/or LUX GAAP);Being responsible for the delivery of excellence in customer service and for maximizing the client satisfaction;Maintaining contact and effectively comm

Tracks supplier spend and provide feedback to necessary stakeholders.Delivering Results and Meeting Customer ExpectationsStakeholder relationship management NetworkingAnalysing and ability to identify

ferred)A relevant tertiary qualification in Logistics or Commerce KnowledgeMinimum: - Principles of customer serviceLogistics and Stock management processesVendor engagementIdeal: - Card Machine / Tra

ironment of a diversified financial services group. In particularly the areas of market conduct and customer - centric regulation, financial crime (including Anti - Money Laundering and FATCA), govern

hitects to deliver cloud infrastructure solutions to meet the needs of the Momentum Heath Solutions customer community.Participate in the management and monitoring of all cloud infrastructure, includi

pendentlyCollaborates - Contributing independentlyCultivates innovation - Contributing independentlyCustomer focus - Contributing independentlyDrives results - Contributing independentlyAbout The Comp

clients in person, over the phone and online. Work within designated timelines to provide superior customer service. Answering both general and specific customer question about the annuity products a

sitive differenceConnected - we stay close to, learn from and look to understand each other and our customersCompassionate - we go out of our way to care about our colleagues, our customers and our co

ities for growth and development.Core CompetenciesCultivates innovation - Contributing independentlyCustomer focus - Contributing independentlyDrives results - Contributing independentlyCollaborates -

sitive differenceConnected - we stay close to, learn from and look to understand each other and our customersCompassionate - we go out of our way to care about our colleagues, our customers and our co

agement in formulating strategy and identifying areas in the market where business can be developed.Customer Relationship Development / ProspectingDevelop and implement relationship management plans f

othersCollaborates - Contributing through othersCultivates innovation - Contributing through othersCustomer focus - Contributing through othersDrives results - Contributing through othersTurnaround t

ng and Influencing Adhering to Principles and Values Self management Delivering Results and Meeting Customer Expectations Coping with Pressure and Setbacks Relating and Networking Team work and analyt

Client service management Client service principles Organisational systems Behavioural CompetenciesCustomer Focus Driving for Results Earning Trust Coaching Planning and Organizing Delegation and Emp

ities for growth and development.Core CompetenciesCultivates innovation - Contributing independentlyCustomer focus - Contributing independentlyDrives results - Contributing independentlyCollaborates -

ld Class Contact Centre in Cape Town.The Workforce Manager will oversee productivity for the entire customer support group. Some of the key focus areas of this role is to assess, analyze, and report o

ces Computer skills (MS office i.e., Word, Excel, PowerPoint) Core competenciesCultivates InnovationCustomer FocusDrives ResultsCollaboratesBeing ResilientPersonal attributesBuilds networksBusiness in

ng independentlyCollaborates - Contributing independentlyDrives results - Contributing independentlyCustomer focus - Contributing independentlyTurnaround timeThe shortlisting process will only start o

e learn from each other every day, doing whatever is necessary to deliver the best outcomes for our customers. SaltPay is home to over 2, 000 employees in 15 offices across 20 countries, and our footp

lifecycle.This is a client facing role and requires the ability to build strong relationships with customers, often at a senior level.Specific Role ResponsibilitiesDelivery ManagementSupport the deli

analytical ability is a valuable asset, while their communication skills can make a difference for customer relationships. They will be responsible for day to day invoicing and financial reporting of

munication, feedback, motivation and company behaviours are being livedHandle Internal and external customer services compliments, complaintsAccurate reporting and preparation and presentation of team

pendentlyCollaborates - Contributing independentlyCultivates innovation - Contributing independentlyCustomer focus - Contributing independentlyDrives results - Contributing independentlyTurnaround tim

Apply ByWe're on the lookout for energetic, self - motivated individuals who share our passion for service in the banking industry. To be part of the journey, follow the steps below: To see what life

- commerce that are based on peoples everyday lives, and that will create long - term value for our customers. And for society. Today, we have a customer base of slightly more than 6 million customers

ionUtilize your 5 years experience within a Banking Service Industry, minimum 3 years experience in Customer Relationship Management to build and optimize market networks, ability to collaborate acros

a other servicing channels as required until the query has been resolved Servicing our members in a customer centric way to ensure that we live by our service principles Keeping up to date with produc

ities for growth and development.Core CompetenciesCultivates innovation - Contributing independentlyCustomer focus - Contributing independentlyDrives results - Contributing independentlyCollaborates -

tion with the Council for Medical Schemes is advantageousKnowledge And SkillsExperience in managing customer relationshipsExperience in handling customer complaintsStrong knowledge of medical scheme p

pendentlyCollaborates - Contributing independentlyCultivates innovation - Contributing independentlyCustomer focus - Contributing independentlyDrives results - Contributing independentlyTurnaround tim

JaSure is a division of Santam, the leading short - term insurer in South Africa.About The RoleThe Customer Service Consultant role is centred around delighting clients through focused attention on c

service excellenceGeneric Key Result AreasDocumentation Processing Provides an indirect service to customers and intermediariesResponds to immediate administrative requirements within procedureFollow

nd report any irregularities(e.g. backlog of filing / post) to management timeously.Accountability: Customer service Outputs to deliver this accountability: Keep clients updated on progress of the est

and continuously strengthen a retail - focused FinTechOperation, including Sales, Distribution, and Customer Service. Marketing leadership experience is a plusA proven track record of successfully ove

entire value chain business to exploit efficiencies and economies of scale and to ensure a positive customer experience across customer segments. Utilises management information and business intellige

g interpersonal skills and adept at employee relations including conflict resolutionClient focused, customer service dispositionDemonstrated ability to prioritize multiple projects simultaneously and

MAIN PURPOSETo deliver exceptional customer service at the till points, thereby creating a positive, lastingimpression as the customer leaves the store.KEY OUTCOMESDemonstrates customer serviceGreets,

ities for growth and development.Core CompetenciesCultivates innovation - Contributing independentlyCustomer focus - Contributing independentlyDrives results - Contributing independentlyCollaborates -

ndentlyDrives results - Contributing independentlyCultivates innovation - Contributing independentlyCustomer focus - Contributing independentlyTurnaround timeThe shortlisting process will only start o

ks Internet Banking and Mobile Banking services.ExperienceMinimum:1 - 2 years inbound contact centreCustomer service experienceQualifications (Minimum)Grade 12 National Certificate / Vocational Qualif

C Rejections Verifier to join the team in Cape Town.The main purpose of this role is to ensure that customers are verified within our SLAs. To contact customers, in order to request additional FICA do

rsonal Business loans services around the world. We strive to provide high quality service and high customer satisfaction, while possible financial services. We pride ourselves on our commitment to ou

the city are looking for candidates that meet the above requirements.We are looking for experienced Customer Service Consultants who are professional and who are passionate about delivering world clas