Finance Coordinator: Online Commerce

We've got an exciting, brand new opportunity at Ackermans as Finance Coordinator: Online Commerce. Part of the Retail Accounting team, this role will report to the Accountant: Reporting Analyst and be responsible for the revenue reconciliation process, initiating the returns and refunds process as well as basic reporting relating to our online store.

We're a fully in-office team. This role is based at our Support Centre in Kuils River, Cape Town.

Key responsibilities:

• Recons & journals
• Perform daily recons of all online transactions
• Follow up and investigate all exceptions / discrepancies
• Prepare monthly bank recons
• Query, resolve and journalise reconciling items
• Chargebacks, returns & refunds
• Refund customer on failed / returned items
• Liaise with inventory team regarding stock implication of returns and/or refunds
• Administration and reporting
• Track payments of online purchases
• Following up on missed settlements
• Report on customer conversion rates and other metrics

Qualifications required:

Essential: National Diploma in Finance / Accounting or related field

Preferred: Bachelors Degree in Finance / Accounting or related field

Experience required:

Essential:

• At least 3 years' experience in financial administration
• Experience in working across a number of departments

Preferred:

• Experience in working within the retail corporate environment

Knowledge & skills required:

• Solid knowledge and understanding of accounting principles
• Strong administation ability
• The ability to investigate exceptions
• Excellent communication both written & verbal
• Critical thinking and the ability to problem solve independently