Customer serviceJob search results in: Finance jobs in Gauteng

reports Enhance the image of the company through the continuous delivery of efficient and effectivecustomer service.Key Responsibilities Evaluate risk, evaluate loss potential, and make recommendatio

and repair personnel.Ensure client needs are met by participating in client progress reports.Ensure customer needs are met by facilitating sign - off of designs by relevant stakeholders.Keep abreast o

support clients with queries relating to the Momentum Money Product. Deliver positive and seamless customer service during every interaction with the client in a considerate and timely manner. Follow

improve operational efficiencies, and identify opportunities for reducing operational costs.Analyse customer impact and respond to complex escalated customer service and claims processing issues to en

Quality and accuracy of work delivered both verbally and written, meets both internal and external customer expectations and is complete without errors Compliant in terms of AFFS complaints managemen

levant data from information provided by others, and input it into spreadsheets or standard formats.Customer ManagementAssist with general customer queries and difficult customers. Liaise with auditor

cial needs analysis toolsPersonal QualitiesResults DrivenDecision MakingFlexibility and AdaptabilityCustomer FocusInnovationTechnical Professional SkillsPresentation skillsInterpersonal SavvySelf - De

ks Internet Banking and Mobile Banking services.ExperienceMinimum:1 - 2 years inbound contact centreCustomer service experienceQualifications (Minimum)Grade 12 National Certificate / Vocational Qualif

Quality and accuracy of work delivered both verbally and written, meets both internal and external customer expectations and is complete without errors Compliant in terms of AFFS complaints managemen

new Room Service Waiter / Waitress?A dynamic individual who wants to provide the highest levels of customer serviceAn individual who is looking to develop their career in Luxury hotels and fine dinin

work cross - functionally across Data Delivery & Product agile teams to facilitate a market leading customer experience through our onboarding process.Core ResponsibilitiesProviding technical consulta

ob SummaryTo provide leadership in managing the Fraud Solutions Department specifically focusing on Customer Experience, identification of potential fraud, fraud trends and resolution thereof in an in

and settlement of personal claimsProcess personal claims - Cost - control Efficiency - ProductivityCustomer ServiceRegister personal claims in adherence with SLA.Arrange assessment in adherence with

very and support to both internal and external clients in line with the Company Values and Treating Customers Fairly Principles.Living the Momentum values namely: Accountability, Diversity, Excellence

unities for growth and development.Core CompetenciesCultivates innovation - Contributing dependentlyCustomer focus - Contributing dependentlyDrives results - Contributing dependentlyCollaborates - Con

tions support: Provide operations support against standard operating procedures. Provide support to customers and team as required to ensure team performance on an ongoing basis.Compliance and Risk Ma

e Anti - Money Laundering (AML) requirements within RISO. This entails, but not limited to, initial Customer Due Diligence (CDD) screening, prioritisation of Enhanced Due Diligence (EDD) matters, requ

ith purpose.Job PurposeInbound or outbound policy sales, based on leads and campaigns. Initiate the customer relationship and meet various KPIs. Connect with the customer, conduct needs analysis and p

io of complex, high value and/or sensitive files, including a debtors control bookResolve escalated customer queries and complaints and provide feedback to customers on matters resolvedAdherence to SL

pliance rules. The incumbent is individually accountable for achieving results through own efforts. Customer focused role.Provides telephonic and face - to - face service to customers. Adheres to serv

edia Coordinator to join our team. This role is ideal for someone passionate about social media and customer service, with a strong understanding of Shona or Chichewa and English.As a Junior Social Me

business objectives and its long - term viability.Requirements2 years experience in a sales and/or customer service role2 years experience in the insurance and/or financial services industry renderin

iness cases and requirements and functional specifications.Scoping/running usability studies and/or customer research.Using data and metrics to test theories, confirm assumptions, and measure successC

lines, sourcing images, etc.Create training materials that meet instructional design principles and customer requirements.Deliver exceptional service that exceeds customers expectations through proact

ith purpose.Job PurposeInbound or outbound policy sales, based on leads and campaigns. Initiate the customer relationship and meet various KPIs. Connect with the customer, conduct needs analysis and p

Designation: PP4020 - Group Customer Experience ManagerCategory: Ops & Admin - OF6310Posted by: Alexander ForbesPosted on: 12 Aug 2024Closing date: 19 Aug 2024Location: SandtonPurpose Of The JobAlexfo

TransUnion's Job Applicant Privacy NoticeWhat We'll Bring:Rep II Customer Support, OperationsJob Description:The Customer Support representative for Operations will provide administrative and operatio

ic business objectives.Job DescriptionSales Target : Proactively make self - initiated contact with customers in order to deliver against the required sales targets | Collaboration : Constantly seek t

arterly and annual statutory returns.ReportingExtract and combine data to generate standard reports.Customer ManagementEstablish and maintain professional relationships with internal and external Audi

a 12 - month Learnership Programme starting October 2023! If you have a keen interest in sales and customer service and are looking to grow your career in the insurance industry, then this opportunit

n to detail. Excellent administrative Skills Good communication skills Able to work flexible hours. Customer focus Active listening skills Results oriented. Teamwork Follow up (must be able to establi

remium Engagement teams to enable positioning of DMLT services in the region. Support transition of customer's business needs and designing and architecting the appropriate solution proposal from the

tegicallyCollaborates - Contributing strategicallyCultivates innovation - Contributing strategicallyCustomer focus - Contributing strategicallyDrives results - Contributing strategicallyTurnaround tim

departmental strategy that supports strategic objectives of business.Gather, analyse and interpret customer needs in order to derive IT technical performance levels.Manage performance and development

eat value - for - money products, and you do this by following the basic principles of great broker/customer service and transparency in all their dealings. They are fanatical about delivering excepti

k to management and stakeholders. Ensure information is provided correctly to stakeholders. Improve customer service delivery by resolving complaints timeously. Build and maintain mutually beneficial

rgets and uphold associated service levels.Deliver exceptional and high quality advice that exceeds customers expectations through proactive, innovative and appropriate solutions.Contribute to a cultu

guish Glacier.What will you do?Under general supervision responsible for a combination of sales and customer service, both pro - active and re - active. Duties include cross - selling to clients as we

Closing Date 2024/08/07Reference Number HOL240801 - 1Job Title Customer Resolution (CR) Ombudsman (NFO) and Internal Adjudication (OIA) SpecialistBusiness Unit Hollard InsureDepartment Customer Experi

ities for growth and development.Core CompetenciesCultivates innovation - Contributing independentlyCustomer focus - Contributing independentlyDrives results - Contributing independentlyCollaborates -

ers in own area of expertise to enable others to improve performance and fulfill personal potential.Customer Relationship Management (CRM) DataEnter customer information that has been gathered through

reports Enhance the image of the company through the continuous delivery of efficient and effectivecustomer service.Key Responsibilities Evaluate risk, evaluate loss potential, and make recommendatio

ogether and ignite effective change.Are You Someone Who CanDeliver exceptional service that exceeds customers expectations through proactive, innovative and appropriate solutions.Resolve all customer

ager is responsible for managing, facilitating, and coordinating training and quality assurance for customer service representatives, ensuring that the team is fully trained and proficient in their po

ith purpose.Job PurposeInbound or outbound policy sales, based on leads and campaigns. Initiate the customer relationship and meet various KPIs. Connect with the customer, conduct needs analysis and p

costs.Adhere to organizational values and service standards and interact with and communicate with customers accordingly.Ensure first time resolution of customer queries or complaints and take owners

sales calls in accordance with predetermined schedules, campaigns and targets. Telephonically guide customers through the product offering, pricing, terms and conditions. Provide accurate and efficien

s etc. and escalate to Line Manager in the event of non resolution Take ownership when dealing with customer requests, offer solutions and concludes complaint constructively Maintain financial files a

tion is sourced in order to allocate claims correctly.To ensure a WorldClass experience in terms of Customer Service i.e. Continuous improvements.Key Responsibilities Establish and Review merits of a

ssary risk.Good MS Office skillsAdvanced ExcelDuties And Responsibilities Include But Not Limited ToCUSTOMER CENTRICITYFocus on client service in building bank balance sheetA keen interest in supporti

tion is sourced in order to allocate claims correctly.To ensure a WorldClass experience in terms of Customer Service i.e. Continuous improvements.Key Responsibilities Establish and Review merits of a

lar reports on delivery of services against agreed service level agreements and in terms of overall customer targets. Provide authoritative, expertise and advice to clients and stakeholders.Build and

ds of quality without diminishing effectiveness.Support business objectives and deliver exceptional customer service and experience.Customer CentricityPrioritize customer service and customer experien

ised and promoted throughout this areaCollaborate on initiatives / projectsEvaluating and measuring customer satisfaction and other performance outcomesDesign and develop QA templatesAdhere to data ma

frameworks developed in the Centres of Expertise that support the achievement of the agreed people, customer and growth results. Monitor (through SLAs, HR metrics) and support HR services delivered vi

nd ExperienceDegree or Diploma or Grade 12 with 3 to 5 years related experience.Knowledge And SkillsCustomer ServiceAdministration Quality, compliance and accreditationTeam SupportPersonal AttributesC

al development of new customised solutions. Your primary responsibility will be to cultivate strong customer relationships, solicit and identify business requirements, address usability concerns and c

cations Company/Division/Cluster/Business Unit specific business knowledge Behavioural Competencies Customer/client awareness and maintaining service Excellent communication, business writing and pres

our diverse talent reflects this.Job DescriptionThis role is responsible for providing exceptional customer service and financial education and to achieve lending, servicing, transactional banking an

th queries or amendments/ additional coversSaving all work electronicallyService Delivery To Ensure Customer SatisfactionMaintain service, quality and desired outputs within a specific functional proc