Customer serviceJob search results in: Finance jobs in Gauteng

t process and productivity insights.Help create and maintain functional KPI sets to drive sales and customer service performance of various functional areas.Collaborate with a diverse skillset of prof

t process and productivity insights.Help create and maintain functional KPI sets to drive sales and customer service performance of various functional areas.Collaborate with a diverse skillset of prof

specialisation within SAP projects and technical expertise (under minimal Supervision ) that meets customer business needs by interacting with stakeholders to define requirements and priorities. Perf

ity / security domains)Effectively manage the DevOps pipeline & associated releases for maximum customer impact & minimum business riskManage the maintenance & optimization of applications

ng of databases.Effective communication skills in English, both oral and written, along with robust customer service abilities.Exceptional attention to detail.BenefitsRemote work for any locationFlexi

g best - in - class training and learning how all our businesses work together to provide excellent customer serviceAbout YouGenuine curiosity about the Global Corporate Banking world is the starting

ng of databases.Effective communication skills in English, both oral and written, along with robust customer service abilities.Exceptional attention to detail.BenefitsRemote work for any locationFlexi

frastructure, overseeing data collection and analysis, and providing actionable insights to enhance customer experience, improve operational efficiency, and support strategic decision - making.Data Ma

ng of databases.Effective communication skills in English, both oral and written, along with robust customer service abilities.Exceptional attention to detail.BenefitsRemote work for any locationFlexi

ican group.Job SummaryIn this role you will provide specialist value added service and solutions to customers to meet business growth in Trade Finance & International Banking, by customer acquisit

ng of databases.Effective communication skills in English, both oral and written, along with robust customer service abilities.Exceptional attention to detail.BenefitsRemote work for any locationFlexi

ng effective resource management and work allocationJob Responsibilities ContinueEnsure distinctive customer experience through driving the Key Individual compliance, risk management and Market Conduc

to achieve claim settlements. The role requires strong analytical skills, attention to detail, and customer service orientation. It's an on - site role.QualificationsBachelor's degree or diploma in r

dustry Experience in practice management and client financial needs analysis toolsCore competencies Customer Focus Collaborates Cultivates Innovation Drives Results Being flexible and adaptablePersona

reditation standards Conduct efficient administration Optimising work processes Knowledge and SkillsCustomer Service Administration Quality, compliance and accreditation Team Support Personal Attribut

ive support for the end - to - end human resources (HR) value chain in order to deliver world class customer service within the company in line with our people proposition.Main Responsibilities (not L

tunity to support meaningful initiatives and make an impact in the community.Job Description Manage customer, Retailer and third - party contact (telephone/e - mail/digital/letter) ta ownership throug

nduct root cause analysis and execution of remedial actions and development of preventative measuresCustomerProvide product specific expertise and support to Sales and clients in terms of deal structu

wn efforts.Role Description Key /Performance AreasFinancial Advice Provides advice in line with the customer value proposition & compliance framework. Works in specific allocated markets. Works wi

gies with business goals and client expectations. Collaborate with Marketing, Public Relations, and Customer Service teams to maintain a cohesive brand image and consistent messaging. Job Responsibili

nd implement practical solutionsCore CompetenciesCultivates innovation - Contributing through othersCustomer focus - Contributing through othersDrives results - Contributing through othersCollaborates

ce requests and incidents are addressed in a timely and efficient manner to maintain an exceptional customer service record. Develop and drive the implementation of standard operating procedures (SOPs

advisor?The role of a financial advisor is one that demands utmost professionalism, integrity and a customer - centric approach. An accredited financial advisor commands the respect and trust of those

te / Vocational Qualifications (Ideal Or Preferred)KnowledgeMin:Call centre processes and proceduresCustomer care and service protocolIdeal:Predictive Dialler, Tallyman Collections system and Avaya so

sales calls in accordance with predetermined schedules, campaigns and targets. Telephonically guide customers through the product offering, pricing, terms and conditions. Provide accurate and efficien

advisor?The role of a financial advisor is one that demands utmost professionalism, integrity and a customer - centric approach. An accredited financial advisor commands the respect and trust of those

a role where you can directly contribute to the servicing of Swiss Re Corporate Solution's growing customer base in South Africa? In the role of Head: Operations you are responsible for ensuring the

nning Management information and reporting principles, tools and mechanisms Behavioural CompetenciesCustomer Focus Decision Making Facilitating Change Innovation Business Acumen Planning and Organizin

advisor?The role of a financial advisor is one that demands utmost professionalism, integrity and a customer - centric approach. An accredited financial advisor commands the respect and trust of those

of a legal, compliance and business nature.Excellent analysis and problem solving skills.Excellent customer service skills and the ability to resolve customer complaints.Demonstrated ability to appro

ciples within a credit officials mandate level, based on the Absa Bank Credit Risk Model. To manage customers' accounts by ensuring the normalisation and rehabilitation of account management accounts

adviser?The role of a financial adviser is one that demands utmost professionalism, integrity and a customer - centric approach. An accredited financial adviser commands the respect and trust of those

Position: Customer Success Consultant (Fintech Industry)To provide sales and marketing support in building a pipeline of leads to meet the organisations revenue growth targets and business objectives.

role also facilitates the engagements between the client and the different product lines to ensure customer satisfaction and retention. This may include communication of customer insights in order to

advisor?The role of a financial advisor is one that demands utmost professionalism, integrity and a customer - centric approach. An accredited financial advisor commands the respect and trust of those

advisor?The role of a financial advisor is one that demands utmost professionalism, integrity and a customer - centric approach. An accredited financial advisor commands the respect and trust of those

Adhering to principles and valuesWorking well in diverse environmentDelivering results and managing customer expectationsAbout The CompanySantam is the market leader in the general insurance industry

ompetenciesAnalytical thinkingInformation seekingDrive for resultsInitiativeEmotional self - controlCustomer service orientationBuild a successful career with usWere all about building strong, lasting

olicies and support implementation of new processes; policies and systems.Deliver work according to customer expectations by prioritizing; planning and implementing requirements.Utilize resources by a

rk for the different campaigns while remaining agile in response to unexpected/planned increases in customer contact via any one work channel.Use an anyalytical approach to prioritizing where the team

rtunities for improvement, including claims initiatives that will improve operational efficiencies, customer journey or indemnity and expense spend improvementCreate an operating reporting framework a

skillsProject Management skillsCore CompetenciesCultivates innovation - Contributing through othersCustomer focus - Contributing through othersDrives results - Contributing through othersBeing resili

operations best practices, partnering with the Commercial training team to ensure a high - quality customer experience. Providing support to Internal and External Customers by undertaking the adminis

d disposal.Stakeholder ManagementAgree, monitor and manage service offerings and SLAs with internal customers.Coordinate the efforts of the different operational areas to ensure minimal duplication of

nd monitor market conditions in order to identify and develop new distribution channels, trends and customer needsProvide input into the risk appetite, capital management and reinsurance strategies ac

licy administration system platform to exhibit business solutions with finesse, providing excellent customer service throughout the sales process, displaying a deep understanding of the solutions, and

inbound/outbound telephonic communication with client base. Ensures the quality of service exceeds customer expectations and establishes constructive relationships with client base. Utilises IT syste

urposeThe Digital Engagement Manager is responsible for developing and executing on a smart, agile, customer first digital customer engagement strategy. The Digital Engagement Manager will also be res

he Anti - Money Laundering (AML) requirements within RISO. This entails, but not limited to, inital Customer Due Diligence (CDD) screening, prioritisation of Enhanced Due Diligence (EDD) matters, requ

tain any changes to accounts focusing on sustainable value, optimal productivity and end - to - end customer satisfaction.ExperienceMinimum: 2 3 years administrative experience related to FICA require

candidate must have proven relevant and practical experience of at least 5 years within a financial services industry. A good understanding of the overall mandate of the FSCA and the various financial

sales calls in accordance with predetermined schedules, campaigns and targets.Telephonically guide customers through the product offering, pricing, terms and conditions.Provide accurate and efficient

sion to guarantee that your Service Manager/s and the team:Deliver positive, seamless, professional customer service promptly.Maintain a consistent, differentiated client experience in a fast - paced

Market, Adoption and strategic Digital Projects Manager with responsibilities, such as: Generating customer insights: Generate in - depth insights by understanding customer needs using customer valid

adviser?The role of a financial adviser is one that demands utmost professionalism, integrity and a customer - centric approach. An accredited financial adviser commands the respect and trust of those

ties for growth and development.Core CompetenciesCultivates innovation - Contributing through othersCustomer focus - Contributing through othersDrives results - Contributing through othersCollaborates

nd ExperienceDegree or Diploma or Grade 12 with 3 to 5 years related experience.Knowledge And SkillsCustomer ServiceAdministration Quality, compliance and accreditationTeam SupportPersonal AttributesC

ollowing skills and attributes: Analytical thinking, attention to detail, maintain confidentiality, customer service, emotional intelligence, teamwork, excellent written and spoken communications skil

nduct root cause analysis and execution of remedial actions and development of preventative measuresCustomerProvide product specific expertise and support to Sales and clients in terms of deal structu

and fresh perspectives and support initiatives into the team, the business and with our brokers and customers.Behave in a professional manner at all times demonstrating relationship management and dev