About Discovery
Discoverys core purpose is to make people healthier and to enhance and protect their lives. We seek out and invest in exceptional individuals who understand and support our core purpose, and whose own values align with those of Discovery. Our fast-paced and dynamic environment enables smart, self-driven people to be their best. As global thought leaders, Discovery is passionate about innovating in order to not only achieve financial success, but to ignite positive and meaningful change within our society.
Go Fleet Operations
Provide Fleet Management Solutions, Road Transportation and Courier Services to all Stakeholders, Employees or Shareholders
Job Purpose
To assist the company, its employees, and their families with all AARTO-related issues and resolving within 32 days. To provide backup for the team leaders at 1DP and off-site at SRX, performing all functions
Principal Accountabilities
- Oversee vehicle license renewals, traffic fine management, and the application and processing of roadworthy certificates.
- Manage AARTO compliance for both fleet and staff.
- Update driver statistics sheets and verify Proof of Delivery (POD) documentation in the stats register; address any related queries. (New Business Packs and Medication)
- Submit shuttle statistics daily.
- Process employee reimbursements promptly.
- Maintain an accurate asset register, particularly for team IT equipment.
- Conduct periodic fleet asset audits.
- Effectively manage the Planon call system.
- Track and monitor the status of all incoming work, providing feedback to clients.
- Continuously monitor drivers' workloads to ensure timely parcel delivery and adherence to service level agreements (SLAs). Plan and allocate daily workloads for drivers.
- Verify all signed PODs and reconcile them with the daily workload schedule.
- Investigate and professionally resolve customer and client queries. Manage customer service by establishing and maintaining effective communication channels, ensuring that service levels are exceeded.
- Drive continuous improvement within the department, including developing standard operating procedures (SOPs).
- Assist the team with ad-hoc tasks, including driving duties when necessary.
- Perform general administrative tasks for the Fleet Department, including filing, scanning, data entry, and preparation.
- Provide daily and monthly reports for operations.
- Excellent Administration, Analytical, Planning, and Organizing Skills
- Fully Computer Literate (Microsoft Office)
- Excellent communication skills
- Ability to work independently & under pressure.
- Adaptability to change.
- Customer-centric
- Good decision-making skills
- Work accurately with a high level of attention to detail.
- Innovative thinker
- Relevant Qualification
- BCom Degree (Advantageous)
- AARTO & Traffic Dept Processes
- Proficient in Microsoft package
- Minimum of 2-year experience with warehouse environment with excellent business and admin skills
The Companys approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.
