The Food & Beverage Manager will be responsible for the strategic initiatives of the Food & Beverage Department tied to business expansion, growth, and the necessary cultural evolution to support both. The function should be supportive, proactive, analytical and entrepreneurial; creating memorable moments for our guests, fostering an empowered environment for the team whilst working closely with all key business partners in order to achieve quality results. The job incumbent acts as an ambassador for the brand, reflecting the company culture and values. All work is carried out in accordance with company corporate policies, procedures and service concepts according to local requirements and regulations.
Interested then why not say Yes I Can! as we are looking for passionate people just like you!
Key Responsibilities of the Food & Beverage Manager:
- Ensure the smooth running of the food & beverage department, where all aspects of the guest food & beverage service experience are delivered to the highest levels, ensuring both property and company standards are attained and adhered to.
- Working proactively to maximize guest satisfaction and comfort, delivering a positive and responsive approach to enquiries and problem resolution.
- Develops and implements strategies where key food and beverage goals and targets are identified, communicated and delivered where reports and tracking tools are effectively maintained in line with defined initiatives & targets.
- Effectively manages the Food and Beverage team, fostering a culture of growth, training, development and performance whilst reflecting and promoting the company culture and values. Conducts performance appraisals throughout the year
- Participates in and is responsible for the departmental budget and forecast, ensuring that costs and departmental inventory is controlled and that target productivity and performance levels are attained. Responsible for the Food & Beverage Cost and Departmental Profit costs/percentages
- Build and maintain effective working relationship with all key stakeholders and partners both internal and external ensuring all communications and activities are controlled and undertaken in a timely manner.
- Establish and deliver effective programs that advances service standards, profitability and cost control which may include working with internal and external stakeholders as required, whilst incorporating environmental concerns
- Ensures adherence to all legislation where due diligence requirements and best practice activities are planned, delivered and documented for internal and external audit, performing follow-up as required
- Develops and updates departmental SOPs, training conducted with all staff on SOPs, menus, wine and drinks lists, service and any other training need identified.
- Lead, supervise and manage the team effectively
- Works closely with the Purchasing/Cost Control Manager to monitor stock movement, cost of sales and the ability to investigate/explain and correct variances.
- Works closely with the Executive Chef with menu development and costings, implementation and training.
- Proven experience in a food and beverage position, ideally within a hotel environment at a Department Head or Assistant Department Head level.
- Experienced in stock management, ordering, par levels, counting and ability to explain results.
- Strong problem-solving capabilities with the ability to adapt to changing environments
- Excellent leadership skills with a hands-on approach and lead-by-example work style
- Commitment to exceptional guest service with a passion for the hospitality industry
- Ability to find creative solutions, offering advice and recommendations
- Personal integrity, with the ability to work in an environment that demands excellence, time and energy
- Strong communication and listening skills, excellent speaking, reading and writing skills
- Outstanding analytical and strategic skills improving the business from a financial perspective
- Excellent ability to work collaboratively across functions and cultures in a global environment
- Skilled with Microsoft Office software, especially in Excel
- Presentable, well-spoken and professional.
- An open, positive and communicative personality
- Ability to handle multiple challenging priorities and assignments
- Must be able to work shifts, weekend and holidays.
Our Cape Town hotel also offers secure, indoor parking, as well as complimentary access to the fitness center and outdoor plunge pool. Boasting a 125 m2 conference space that can be divided into 2 equal-sized meeting rooms our Cape Town hotel is the perfect location for meetings, events an receptions.
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CAREERS
Join us in our mission to make every moment matter for our guests and be part of the most inspired hotel company in the world. At Radisson Hotel Group we believe that people are our number one asset. As one of the worlds largest hotel companies, we are always looking for great people to join our team. If this sounds like an ambition you share, then start with us.
To find out more about the Radisson Hotel Group, our Culture and Beliefs, then why not visit us at careers.radissonhotels.com.
Skills
Microsoft Office
Fast-Paced Experience
Good command of written and spoken English
By applying you confirm you have these skills.
