Food AND Beverage Manager

F&B Manager

Introduction

A reputable country club located in Pretoria East is seeking a Food and Beverage Manager

with at least 8 years of experience to join their hospitality team.

Job Purpose

To assist in managing the Food and Beverage operations of the Club to ensure it is

running efficiently and cost effectively and gives the best service to the Members and

visitors.

To ensure that the budgeted Gross Profit Margins are achieved as well as the budgeted

sales for Food & Beverage.

To assist in managing the F&B staff effectively within the budgeted cost and ensure

that the staff is trained and servicing the members and visitors to the agreed standards.

To introduce ongoing promotions to boost sales.

Minimum Education (essential)

National Senior Certificate
Relevant Management or Hospitality degree or diploma

Minimum Applicable Experience (years)

8 years of which 4 years managing a team

Required Nature Of Experience

Management of a golf club Food and Beverage / Conferencing department
Financial Controlling within the hospitality industry
Stock and inventory management

Key Performance Areas

Assisting in Managing F&B Team performance.
Ensure prompt and efficient service of all F&B outlets to maintain high standards.
Manage customer and client relationships very important.
Ensure the efficient running of the conference department and all outlets example

halfway house and terrace.

Ensure that staffing levels are correct and cost effective whilst giving good service.
Ensure that company and statutory hygiene standards are maintained in all areas.
Attend timeously and courteously to all customer complaints.
To ensure that stocktakes are conducted accurately and variances are investigated

and corrected.

Ensure that reports and administrative requirements are timeously submitted.
To hold regular staff meetings.
To be fully aware of trends in the industry.
To open or close the Club as per the Shift Roster.
To manage by walking about and ensuring that the Duty Managers are running their

shift effectively.

Ensure that all Waiters/Barmen/Halfway House staff arrive on time for their shift, are

correctly dressed and are ready to serve customers.

To issue floats to the various till points in the Club.
To assist with change as required.
To cash up the tills in the various areas at the end of their shift.
To order and issue stock to the Bars.
To correctly receive deliveries of stock for the Bar and sign for delivery if the invoice is

correct.

To take the necessary disciplinary action with the Bar and waiter staff as needed to

Ensure The Employees Work As Per Their Job Descriptions

To assist with the drawing up of the staffing rosters considering the functions or

requirements of the Club.

To book casual staff as required ensuring that the costs remain within budget and that

staff are not requested unnecessarily.

To minimise the overtime costs for the Club through correct rostering
Ensure that the bar seating area, outside seating areas, function areas, tables, etc, are

always clean and tidy.

Ensure that empties, ashtrays, and soiled dishes are cleared by the staff as required.
To organise the setup and strip of function rooms as per the booking sheets.
Log any complaints, disciplinary actions or other incidents on the incident report and

handed to the General Manager.