Ocean Freight Manager

OCEAN FREIGHT MANAGER

PORT ELIZABETH

Main Purpose

The role will focus on the delivery of operational excellence, streamlined process improvement and improved technology solutions for customers, as well as the responsibility for new business; customer retention and growth for the SEA department (imports and exports). Responsibility

Delivering the Import and Export operations and financial performance, working with Director Ocean to prepare budget and business plans.
Improve day-to-day operations and identify opportunities for best-in-class supply chain management solutions.
Ensure the appropriate department structure and staffing to support performance delivery.
Be a great people leader: build strong relationships and teams, hire staff, commit to the growth of individuals on the team and lead by example.
Conduct regular appraisal meetings setting objectives in line with the Companys goals and provide succession management.
Review and appraise all suppliers and ensure all suppliers pro-actively managed with agreed KPIs and SLAs.
Act as an escalation point for critical issues and customer service complaints.
Maintain professional and technical knowledge by attending workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practice.
Identification and implementation of new activities/business sectors/routings/trading partnerships to support the growth in profitable operations.
Promoting technology-driven solutions with a focus on automating all manual activities within Ocean.
Growth of revenue and margins of existing activities on an annual basis.
Input into all RFQs and Tenders for Seafreight.
Managing pricing/projects within the Seafreight environment.
Engage in and work closely with other department managers and branches for optimal business processes and workflows to drive financial results and client satisfaction

Requirements